Receive and process of all in-coming and out-going mails.
Handle customer inquiries and complaints.
Establish and maintain relationships with customers and provide an assistance with problems they encounter.
Ensured all other customer's needs and enquires are attended to satisfactorily.
Monitor customer accounts and seek opportunities to further develop client relationship.
Analyze and summarized the issues in area of responsibilities and continue seeking on improvement on work efficiency in accordance with the plan and policy of the company.
Provide daily/ weekly/month report to line Manager.
Understand and follow work environment, occupational health and safety management or other systems arranged by the company such as ISO, OHSAS and so on.
Handle all other tasks assigned by line managers
Qualifications
Bachelor’s degree in any field.
At least 1–3 years of experience in customer service or a related field.
Very good command of English in both oral and written communication
Service minded
Attention to detail and accurancy
Excellent leadership skills, communication and interpersonal skills
Proactive with a high level of initiative; able to work well without daily supervision.
Find a role that fits. Check every detail. Click apply now.
2. Assessment and/or Recruiter Chat
Depending on where you are in the world, you’ll either meet with one of our recruiters or
complete a short, interactive assessment. Whichever way your journey begins, we’re excited to see how you shine.
3. Interview
Get to know our product. Share your Pandora story. Your journey
starts here.
Get to Know Us
“Each step taught me something new and helped shape me into the leader I am today.”
LORRAINE CONWAY
SALES ADVISOR
“I started as a Seasonal Sales Assistant – 4½ years, 14 stores and hundreds of amazing colleagues later, I'm proud to be at Pandora's Head Office. Grateful for every step of the journey!”
NATHAN WOODYATT
From Seasonal Sales Associate to Loss Prevention Assistant
“I'm very honoured and proud to have showcased our craftsmanship and traditional hand stone setting at an international event.”
CHAYAPON SANGKANTA
EXPERIENCED GOLD SMITH
“I started in Pandora as a Seasonal Sales Associate. Since then, I’ve had the opportunity to take on new challenges, big and small, year after year.”
MARIA CARAMUTA
REGIONAL SALES MANAGER
FOLLOW YOUR HEART
Find a career that interests you by clicking on your area of interest below.
Olivia helps explore career opportunities around the world, assists throughout the application process and answers
questions along the way. Olivia can also provide valuable insights about our purpose, culture and our people.
Join our Talent Community
Stay connected with Pandora and be among the first to discover new opportunities across our global teams.
