Lead product performance activities during the Innovation phase to ensure quality meets Pandora’s standards, fostering strong stakeholder collaboration to enhance consumer satisfaction.
Key Responsibilities
1. Quality Oversight & Standards
- Serve as the quality gatekeeper for new product designs and innovations, setting quality standards and ensuring best practices.
- Generate conclusive quality test reports in line with standards and project objectives.
- Endorse new product innovations, ensuring quality considerations are integrated.
- Standardize test procedures and acceptance criteria to maintain consistency and compliance.
- Ensure the overall quality and performance of the team’s work pipeline.
2. Testing Management, Compliance & Inspection
- Define testing plans for new product designs and innovations.
- Develop and maintain updated testing procedures and acceptance criteria to ensure product compliance.
- Manage testing lead times, aligning with central timelines and ensuring all testing programs meet collection deadlines.
- Oversee performance test reporting and analysis, ensuring data is up to date and escalating issues as needed.
- Conduct product general QC on appearance and per standards.
3. Process Optimization & Innovation
- Manage the innovation testing dashboard & digital database for streamlined data tracking.
- Lead agile testing standards revisions aligned with CQE team market feedback and business objectives.
- Lead benchmarking technical activities by networking, summarizing, and analyzing reports.
4. Coordination & Collaboration
- Coordinate with the Innovation Quality Management team to meet deadlines and ensure summarized reports are shared with relevant stakeholders on time.
- Lead and support special projects from the plant and other stakeholders.
Qualification
- Bachelor degree or higher in Engineering, Science, Material or related field \
- 5 years of experience in related field
- Experience of R&D, Lab testing, Product development, Innovation
- Experience of jewelry is preferred
- Communication and inter-personal skills
- Critical thinking and project management skills
- Have multifunctional skill and problem-solving skills
- Presentation skill
- Willingness to learn new methods and systems
- Proactive
- Proficiency in English communication
