Role Purpose
The Associate Specialist, Workplace Experience is responsible for delivering a safe, efficient, and consistently high-quality workplace experience across Pandora's Global Office locations in Copenhagen.
The role ensures that workplace services, facilities operations, health and safety standards, and employee-facing environments operate seamlessly, enabling employees to do their best work. Through strong operational coordination, supplier management, and continuous improvement, the role contributes to a workplace that is welcoming, compliant, well-maintained, and aligned with Pandora's culture and service standards.
Key Responsibilities
Workplace Experience & Operations
Ensure a consistently high standard across office spaces, meeting rooms, kitchens, collaboration areas, and employee amenities.
Deliver a seamless workplace experience by proactively resolving operational issues and responding to employee needs.
Conduct regular workplace inspections and drive follow-up actions to maintain quality, functionality, and presentation standards.
Support a professional and welcoming experience for employees, visitors, and guests.
Facilities & Supplier Management
Ensure workplace services are delivered effectively through strong coordination of suppliers and service partners.
Monitor supplier performance, drive service improvements, and resolve operational issues in a timely manner.
Support effective management of workplace budgets, purchase orders, invoices, and operational spend.
Maintain accurate workplace inventories and ensure facilities resources are available and fit for purpose.
Health, Safety & Business Continuity
Contribute to maintaining a safe and compliant workplace in accordance with Danish legislation and company standards.
Coordinate workplace inspections, corrective actions, and safety initiatives to reduce workplace risk.
Maintain clear workplace procedures, records, and documentation to support operational consistency and compliance.
Support emergency preparedness, business continuity, and wellbeing initiatives across the Global Office.
Workspace Planning & Projects
Deliver office moves, seating changes, and workplace projects with minimal disruption to business operations.
Ensure workspaces are fully operational and ready for employees from day one.
Support continuous improvement initiatives that enhance workplace efficiency, utilisation, and employee experience.
Employee Experience & Engagement
Support the successful delivery of office events, workplace initiatives, and employee engagement activities.
Build strong relationships with stakeholders across the business to understand needs and identify opportunities for improvement.
Continuously seek ways to enhance workplace services, increase efficiency, and improve employee satisfaction.
Skills & Experience
Experience in workplace, facilities, office, hospitality, or community management.
Strong organisational and stakeholder management skills.
Service-oriented with a proactive and solution-focused mindset.
Strong attention to detail and commitment to operational excellence.
Experience coordinating suppliers and managing multiple priorities simultaneously.
Comfortable working with workplace systems, technology, and AV equipment.
Financial awareness and experience supporting budget management.
Fluent in English and Danish, written and spoken.
Did we get your attention?
If you see yourself in the position and would like to become part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you.
We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site.
Icing on the cake
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 3
