Ensuring that a manufacturing facility's suppliers, materials, processes, and final products are robust, on-time delivery and meet production quality.
Execute and support new OEM/ODM products, and new raw material purchase from outside.
Ensure inspection system develop to fulfil requirement and aligned between supplier and Pandora.
Develop supplier and in-bound inspection processes.
Manage improvement project, and strategic initiative.
Key Responsibilities
Supplier & Material Qualification: Lead and execute the qualification process for new materials, gemstones, and ODM/OEM suppliers to ensure readiness for mass production. Monitor progress and provide summary reports for each product launch.
Supplier Training & Capability Building: Deliver technical and quality management system training to suppliers during the development phase to enhance technical capability and quality performance.
Quality Issue Resolution: Ensure timely resolution of quality issues identified during development phases.
Quality Standards & Inspection Development: Collaborate with stakeholders to develop quality standards, criteria, and inspection methods, and effectively communicate these to suppliers and internal teams.
Specification & Regulatory Compliance: Train suppliers on product specifications and regulatory requirements, providing technical support as needed.
Performance Data Utilization: Leverage quality performance data to support supplier evaluation and selection processes.
Quality Alert Coordination: Act as the coordinator for quality alerts between Pandora and suppliers when issues arise during development.
Supplier Development & Improvement: Manage supplier improvement and development programs, ensuring adoption of industry best practices such as Process Capability, SPC, FMEA, Error Proofing, and 8D problem-solving.
Inbound Process Improvement: Lead inbound quality improvement projects with suppliers and Pandora teams.
Strategic Alignment: Translate company goals into actionable metrics for the Supplier Quality team and drive cross-functional quality improvement projects.
Qualifications
Bachelor’s degree or above in Bachelor’s degree or above
A minimum of 5 years’ experience on Supplier Quality/Incoming Quality Control/development task
Is self-motivated and hungry enough to work hard; willing to change
Experience in Quality System and Quality Control process
Understanding of quality standards required in the Jewelry industry
Understand in raw material process and apply quality system to supplier
Strong and detailed technical knowledge in Product Development process
Strong ability to lead, motivate and facilitate group
Familiarity with APQP, PPAP, LAR, Gage R&R and Process capability study
