Imagine being part of the People Experience & Transformation team for the world’s largest jewellery brand. If you’re passionate about driving meaningful change and creating impactful employee experiences beyond the ordinary, you might be our next Specialist, People Transformation at Pandora Crafting & Supply.
We love that you will…
Transformation
- Lead and support continuous improvement projects across HR operational processes using structured methodologies (e.g., Lean, Kaizen, process mapping).
- Identify inefficiencies, risks, and opportunities within HR operations and propose data-driven solutions.
- Collaborate with HRs and cross-functional teams to streamline workflows, enhance controls, and improve service delivery.
- Monitor and track improvement outcomes, ensuring sustainability and measurable impact.
People Experience
- Conduct & analyze employee feedback (surveys, focus groups, insights) to identify pain points and recommend actionable improvements in PE&T.
- Design and implement initiatives to enhance employee experience across key moments that matter (onboarding, employee movement, and offboarding).
- Support the development and rollout of employee experience transformation initiatives aligned with company culture and values.
- Act as a people experience champion, ensuring HR operational services are employee-centric, consistent, and inclusive by serving as a point of contact for PE&T’s people experience and improvement-related inquiries.
HR Operations
- Support HR operational process documentation, SOPs, and consolidate relevent policies to ensure clarity, consistency, and compliance.
- Assist in audit, internal control, and risk-related activities related to HR operational processes.
- Support operational transformation change management activities, including communication, training, and stakeholder engagement.
- Partner with HR colleagues, HRBP, and vendors to drive alignment on people experience initiatives.
- Support team activities.
Project Coordination
- Act as a project coordinator for people experience and PE&T improvement initiatives and perform as a project lead if needed.
- Develop and maintain project plans, timelines, milestones, and deliverables.
- Coordinate across HR teams, business stakeholders, and external vendors to ensure project alignment and timely execution.
- Monitor project progress, identify risks or delays, and escalate issues as appropriate.
- Prepare project updates, dashboards, and presentations for HR leadership and key stakeholders.
- Support change management activities, including communication, training, and rollout coordination.
We love that you are…
- Bachelor’s degree or higher in Business Administration, Human Resources, or related fields.
- 3–5 years of experience in HR, People Experience, HR Operations, Continuous Improvement, or Project Coordination roles.
- Experienced in coordinating cross-functional projects or HR transformation initiatives (a plus).
- Familiar with data management and able to handle and interpret HR-related data.
- Comfortable working under pressure with strong problem-solving skills.
- Knowledgeable in process improvement methodologies (e.g., Lean, Kaizen, process mapping).
- A strong communicator with effective presentation skills.
- Able to manage multiple tasks and priorities in a fast-paced environment.
- Skilled in coordination, follow-up, and stakeholder management.
- Detail-oriented with a high level of accuracy.
- Adaptable to change with a continuous improvement mindset.
- Experienced or familiar with change management principles .
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
About Pandora Production Thailand
Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.
