eCommerce Operations Assistant (6 month FTC)

Associate Assistant, Ecommerce

Band 6B

Contract: 6 month Contract to start ASAP

Location: Blackrock, Dublin

We are seeking a reliable and detail-oriented Operations Assistant to join our Ecommerce Operations Team. This role involves picking, packing, and processing jewellery orders with a high level of accuracy and care. You’ll be working in a secure, fast-paced environment where attention to detail and handling delicate items responsibly is essential.

About Pandora

The largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.

We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products. 

Our People

Our global workforce is made up of over 35,000 passionate people who, in 2024, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture, where we are empowered to be ourselves and equipped to deliver our very best. As we continue to grow, we also continue to invest in our talent. We’re looking for people who share our values and can help us bring our ambitions to life.  

What to expect from the role

Key Responsibilities:

• Accurately pick and pack orders
• Perform quality checks on jewellery pieces before shipping to ensure they meet standards
• Process orders using warehouse management systems and fulfilment software
• Label and prepare parcels for courier dispatch, adhering to packaging guidelines
• Monitor stock levels and report discrepancies or low inventory
• Assist in stock replenishment and regular inventory counts
• Maintain cleanliness and organisation within the warehouse environment
• Follow all health, safety, and security procedures, particularly in handling valuable items
• Collaborate and assist customer service team
• Handle returns within company guidelines
• Any adhoc duties as requested by management

Key Skills & Attributes:

• Excellent attention to detail
• Good numeracy and literacy skills
• Ability to work efficiently both independently and as part of a team
• Comfortable working in a fast-paced, deadline-driven environment
• Prior experience in a fulfilment or warehouse role (preferred but not required)
• Physically fit and able to be on your feet for extended periods

Working Hours

Normal working hours are Monday to Friday, 8:30 am – 5:00 pm, with flexibility required during peak times

If you are a passionate team player with a can-do attitude, you will thrive-in our fast-paced, colourful world. Come and SHINE with us! This is an exciting time to join Pandora, as we expand our Ecom footprint.

To submit your application, please click apply

If you require reasonable adjustments in place during your interview(s), please notify the recruiter ASAP during the recruitment process.