Scrum Master

City:  Warsaw
Country/Region:  PL
Application Deadline:  N/A

Scrum Master (Pandora Digital Hub in Warsaw)


Do you want to be a part of the world’s leading jewelry company while putting your experience in portfolio management into use? If yes, then we might have an exciting opportunity for you! You will be part of an exciting business area and work in an international organization of can-do spirited, passionate, and performance-driven people. We value flexibility and informal working, where you are trusted to deliver and to focus on outcomes, outputs and value delivered.


About the team

We are building a world-class digital team of thinkers, makers and doers to ensure digital is at the heart of our business. And we want you to bring your expertise, knowledge, ideas, entrepreneurial spirit and experience to make a significant impact, and help build and shape this with us from an early stage. ​ 

As part of building the Pandora Digital Hub in Warsaw, we are looking for Scrum Master in our Order Delivery and/or Inventory Service teams in the OMNI Operations Product Line.

OMNI Operations Product Line has been designed and launched to enable Supply Chain Tech and Omni Operations to jointly deliver on Pandora’s Phoenix strategy in the most efficient way.​OMNI Operations Product Line is covering capabilities to secure the order fulfilment and order delivery process all the way to the customer receiving the products. 

You will work with a team of talented professionals developing and maintaining digital products in our new OMNI Operations ecosystem. You will help the team members communicate, coordinate and cooperate together as a unit to become a mature and self-organizing agile team.

You’ll also coach and support your team to ensure that the agreed agile process is being followed, help remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement. 

You will be an important member of the OMNI Operations product line, our virtual organisation consisting of a team of teams, where we jointly plan our quarterly objectives, and work closely together on aligning dependencies and mitigating risks.


Your role as a Scrum Master:    


  • Remove impediments for the team to make sure that they reach their objectives and deliver the committed business value
  • Coach and educate the team and the wide Pandora organisation to foster an agile mindset in everything that we do
  • Facilitate agile ceremonies such as stand-ups, iteration planning, demos, retrospectives, and work closely together with Product Owners on how to refine and prioritize the backlog
  • Support the Product Owners in their effort to manage the backlog
  • Drive relentless improvement and create a learning environment with ongoing feedback and recognition
  • Promote DevOps capabilities and mindset in the teams
  • Prepare and facilitate the team events, and administrate the agile planning tool
  • Track cost of the team incl. Capex/Opex split and able to report on the spend of the team to the product line leadership team
  • Work closely with the Delivery Lead (RTE/Chief Scrum Master) and other Scrum Masters in the OMNI Operations Product Line to align dependencies and remove program level risks and impediments.
  • Be an active member of our Scrum Master Community of Practice



What you need to succeed:


  • 2+ years of experience as a scrum master, with proven capabilities in Lean-Agile leadership, behaviours and mindset
  • Great coaching skills, you can educate and guide the team  
  • Problem solver, you can remove the impediments the team faces
  • Certified Scrum Master qualification(s) are desirable
  • Fluency in English both written and verbal is required
  • Ability to develop relationships with stakeholders at all levels
  • Experience with Supply Chain and/or ordering solutions is a plus
  • Experience working in an international organisation ideally with experience in digital transformation



Icing on the cake 


You will be working out of our beautiful Regional Digital & Technology Polish HQ in Warsaw, rapidly growing environment of highly skilled and experienced colleagues. Which is a key initiative that goes along with Pandora’s experience & ambitions. 
You will also be able to take part in creating eco-friendly environment – that we are not only talking about – but implementing. The result is a professional and dynamic environment that is unique, enjoyable and inspirational – and delivers a true Pandora experience to anyone who works here. 


About Pandora

Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 7,400 points of sale, including more than 2,700 concept stores. 


Headquartered in Copenhagen, Denmark, Pandora employs 28,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 19 billion in 2020.  



Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.