OTC Team Leader
PANDORA Global Business Services Organization (GBS) is part of the structures of the world's largest jewelry manufacturing and sales company, whose products help millions of people around the world express their feelings every day.
Our GBS team performs a wide range of financial processes beyond standard transaction processing. We strive to streamline all of our financial processes and continually enhance the support and services we provide to customers and business partners. We work closely with PANDORA's local management, business controllers, customer service departments throughout Europe and the Middle East, and with our colleagues in the global office in Copenhagen. Here in Warsaw, we are responsible for about 80% of all the company's financial and accounting transactions worldwide.
PANDORA's business has something unique about it - as does our people-oriented organizational culture. Regardless of position or workplace, we work together in line with the values of "We Care, We Dream, We Dare, We Deliver" and strive for continuous learning and knowledge sharing.
Key responsibilities:
- Managing Cash & Credit Management Team in order to deliver timely accounting and reporting with high quality
- Ensuring right level of competencies, knowledge and motivation of his/her employees as well as secure communication flow within his/her own team and all other Pandora’s departments
- Conducting yearly performance appraisal of his/her employees in order to ensure employees’ own development and alignment of company’s and individual objectives
- Ensuring right split of responsibilities (including back-ups) and monitor results of work
- Monitoring and controlling overtime and holiday usage
- Overseeing introduction and monitoring right KPIs and internal controls to ensure efficiency and safety of processes
- Providing and ensuring high quality service towards Internal Customers
- Overseeing maintaining and updating Cash & Credit Management related processes documentation and specific accounting and reporting procedures
- Continuously improving and standardizing Cash & Credit Management related processes in order to increase efficiency and Customer satisfaction level
- Fully responsible for OTC Cash & Credit Management related processes, including periodic reporting, Month End Closing
- Support for Global Office and GBS Projects
- Expanding service catalogue by migration of new processes into Warsaw SDC
You’re the perfect match, if you have:
- More than 5 years of experience with OTC processes (preferably in Cash & Credit Management related processes in SSC structures)
- At east 1 year team leadership experience
- Knowledge of ERP system (SAP, Oracle, Microsoft Dynamics)
- Good knowledge of Microsoft Office tools, particularly in MS Excel and PowerPoint
We offer:
- Work in a company with an unique organizational culture focused on people and continuous development
- Attractive discounts on Pandora products
- Cooperation on the basis of an employment contract with a basic salary and a real achievable annual bonus
- Hybrid work model
- Free parking for employees regardless of position (reservation required)
- Flexible working hours (start 7am-10am, finish 3pm-6pm)
- Support for professional competence development (including knowledge sharing, professional training)
- PREMIUM package of MEDICOVER medical care with dental care
- Generali life insurance
- Sports membership card
- Benefits available in cafeteria program on the MyBenefit platform
- Additional days off e.g. for birthdays, health check, volunteering
- Subsidy for your home office equipment
- Employee Pension Plans (PPE)
- Additional benefits under the company's social fund (e.g., holiday or kindergarten subsidies)
- Employee Referral Program