General Manager, Eastern Europe

Are you a commercially driven leader with a passion for building iconic consumer brands? Do you thrive in dynamic, matrix environments where you can shape strategy and inspire teams? Are you ready to lead Pandora’s growth journey across an exciting and diverse region? If so, we’d love for you to apply for this exciting opportunity as General Manager – Eastern Europe Cluster. 

This is a pivotal leadership role with full P&L responsibility, overseeing a cluster of 900+ employees across multiple markets. Based in Warsaw, you will be responsible for driving sustainable growth, expanding our retail footprint, and building brand equity — all while fostering a high-performing, values-driven culture. 

Key Responsibilities 

Strategic Leadership & Growth 

• Own and maximize the Eastern Europe cluster P&L with a long-term strategic lens. 

• Lead market expansion efforts, including store network growth and distributor strategy. 

• Build brand awareness and equity across all countries in the cluster. 

Team & Culture Leadership 

• Inspire and develop a high-performing, cross-functional team across Sales, Marketing, E-commerce, Merchandising, Retail Operations, Finance, and HR. 

• Champion Pandora’s values — We Dream, We Dare, We Care, We Deliver — in every decision and interaction. 

• Drive employee engagement, productivity, and retention. 

Operational Excellence 

• Improve store productivity, conversion, and efficiency. 

• Leverage global best practices and matrix collaboration to deliver local excellence. 

• Ensure alignment with corporate strategies and deliver measurable business impact. 

Skills & Experience Required 

• Proven experience in general management with full P&L ownership in a mass-market, D2C, or assisted sales retail environment. 

• Strong track record of market growth and brand building. 

• End-to-end leadership experience across commercial and operational functions. 

• Experience working in matrixed, global organizations. 

• A passion for developing talent and building inclusive, high-performing teams. 

• Highly commercial, data-driven decision-maker with a strategic mindset. 

• Strong collaboration and stakeholder management skills. 

Icing on the Cake 

You’ll be based in our Warsaw office, working closely with regional and global teams to shape the future of Pandora in Eastern Europe. You’ll have the opportunity to make a lasting impact in a region full of potential, while being part of a company that values creativity, sustainability, and human connection. 

About Pandora 

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. 

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. 

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued. 

So, if you think you have what it takes — even if you don’t meet every single requirement — we’d still love to hear from you.