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DevOps Lead Engineer

City:  Warsaw
Country/Region:  PL
Application Deadline:  31/03/2023


Are you good at building and orchestrating API standards, publishing subscribe, machine-to-machine network protocols, software development practices like DevOps and CI/CD tool chains. Do you feel comfortable with one or more of the following programming languages: C++, C#, Java, JSON?


We are currently looking for DevOps Lead Engineer to join our team. In this role, you will bring the overall Operations 2026 roadmap and vision come to life by recommending, implementing, and refining service delivery solutions. You will work in an agile setting, assuming the responsibility for the solution design, ensuring it fits the overall target blueprint and that dependencies to the rest of the solution landscape is managed. As a DevOps Tech Lead you need to understand business drivers and business capabilities and determine corresponding system designs and integrations to drive targeted business outcomes in Supply Chain.


The Site Reliability Engineering (SRE) will be enabling continuous focus on resilience, reliability, availability, capacity, performance, continuity, and management within the Supply Chain Tech. SRE’s efforts will be centered on ensuring quality in new systems whilst optimizing existing systems, building infrastructure and eliminating repetitive work through automation.


In your new role as a DevOps Lead Engineer, your primary responsibilities will be to:

  • establish critical non-functional requirements at the solution level to enable and drive functional requirements to meet business capabilities and ensure reliable service delivery process in production.
  • support the architecture runway within the portfolio management.
  • enable best-in-class practices, standards, and methodologies within the engineering standards team.
  • execute the long-term big picture strategy and tactical planning.
  • ensure quality and reliability of delivered Products.
  • implement and support Continuous Integration and Deployment Pipelines in the Release Management process.
  • ensure high quality and reliability of the data flow through the integrations using metrics, monitoring and maintenance of the integrations.
  • ensure connection between the IT delivery, GDPR and security.
  • develop technical documentation & artifacts to agreed engineering standards and SRE best practices in Pandora.
  • train and coach the engineers inside the Product Lines. Promote and evangelise DevOps culture and collaboration.
  • collaborate with SRE & Service Excellence team to ensure consistent practices and alignment of roadmap with the rest of tech landscape.


What is needed to succeed

We are looking for an experienced DevOps Tech Lead who has extensive knowledge in IT operations and Software Delivery, SLA, service recovery, monitoring and alerting as well as extensive experience developing DevOps culture and adoption of best-in-class practices to solve complex issues. Solid understanding and practical experience with Agile delivery and Lean methodologies is crucial for this role. Please apply if you have experience in automating tools to reduce repetitive efforts of processes using scripting, integrations monitoring, defining SLI, SLO, error budgets and creating actionable alerts, and additionally with SAP 4/HANA and SAP Business Technology Platform. We will consider professionals with solid understanding and practical experience with Agile delivery/Lean methodologies and proven track record of leading/participation in IT Production Support team experience.


Additionally, we are looking for professionals with:

  • 5+ years of lead Service Delivery management role or as a Site Reliability Engineer for large scale production execution architecture.
  • 5+ years of experience with scalable software architectures using Azure App Services, API management, serverless technologies, container orchestration, microservice frameworks.
  • 3+ years of experience in enterprise-scale technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management.
  • 3+ years of experience in managing large-scale application in enterprise-wide environments
  • experience in large scale Supply Chain, Warehouse & Logistics System implementations (preferably) or other large scale transactional system integrations and consulting experience.


At Pandora we are guided by our values in everything we do; we Dream, Dare, Care and Deliver. Please join us if you are ambitious, seek new ways of doing things, and have an technologically agnostic mindset. We are looking for professionals with background in Event Driven Architecture & cloud integration platforms such as Kafka/Solace processing high volumes of data across the technology stack as well as working and integrating with MQTT, REST APIs, web services and other modernized integration patterns.


Your new team

We are a team of professionals with a shared passion for delivering outstanding consumer experiences through best-in-class solutions, working primarily within the Supply Chain domain. This role is a part of the next phase of Pandora’s transformation journey placing technology at the heart of evolving our business and delivering growth.


Pandora is embarking on an ambition path to deliver on our Digital strategy to build an agile end-to-end supply chain delivery. We are embracing a scaled Agile approach structured around product teams with clear focus on outcomes. Strong and passionate SRE/DevOps Engineer is a key component of realizing these ambitions. In this role, you will support our DevOps journey by applying Site Reliability Engineering practices. This is a hands-on technical role, with a high degree of collaboration to drive cultural change and raise the maturity levels of the Continuous Delivery practices. You will help deliver the Continuous Integration and Deployment pipeline with speed and reliability, from requirements to specifications, quality, release deployments and monitoring of production health. The main outcomes are focused on enabling our delivery process to achieve stable, scalable and reliable software in production, having shorter feedback loops, better collaboration with development and enabling higher quality products. The end-to-end mindset from conception to delivery and production support is key here.


Did we get your attention?

We hope you got all your questions answered and feel confident applying for this position, however if you have more questions regarding the position, please contact:


Blazej Miernik

Global Recruiter



If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site


Icing on the cake

You will be working out of our beautiful Regional Digital & Technology Polish HQ in Warsaw, rapidly growing environment of highly skilled and experienced colleagues. Which is a key initiative that goes along with Pandora’s experience & ambitions. 
You will also be able to take part in creating an eco–friendly environment – that we are not only talking about – but implementing. The result is a professional and dynamic environment that is unique, enjoyable, and inspirational – and delivers a true Pandora experience to anyone who works here.  


About Pandora

Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. 


Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021. 


Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.