BTP and Basis Lead, SAP Solutions

City:  Warsaw
Country/Region:  PL
Application Deadline:  N/A

BTP and Basis Lead, SAP Solutions 


Do you want to be a part of the world’s biggest jewelry manufacturer and apply your expertise in SAP administration? Are you a skilled SAP Basis and SAP Business Technology Platform (BTP) Administrator with a strong grasp of SAP systems and architectures? Do you excel in problem-solving and thrive in fast-paced environments? With a proven record in administering SaaS, PaaS, and IaaS applications in complex hybrid landscapes, we have an exciting opportunity for you! We are searching for an SAP Basis and BTP Administrator to spearhead the management and maintenance of our SAP ecosystem at Pandora. You will be part of a growing business area and work in an international organization of can-do spirited, passionate, and performance-driven people.  


Pandora’s Transformational Journey 


As part of our digital transformation, in 2023 we launched our business transformation Program “Compass” which aims at simplifying our business, driving standardization, and setting strong foundations for our growth.  


We are a greenfield implementation leveraging the newest SAP technologies such as SAP S4 HANA on Private Cloud, SAP BTP, SAP cALM, SAP IAG, and many more. We have started building a strong internal team of SAP experts and are continuing to do so. Our scope is truly global, and we cover processes from manufacturing, distribution, retail, to procurement and finance. 


Expect a global journey ahead where you will become the torchbearer of cutting-edge SAP practices, advocating for the latest advancements in S/4HANA and cloud programming.  Our S/4HANA platform will enable PANDORA´s future business growth and customer excellence through automation and process simplification. 


Your role as a BTP and Basis Lead, SAP Solutions 


In this pivotal role, you will lead the coordination of application, SAP tools, and infrastructure administration, ensuring seamless operations within our hybrid landscape. Collaborating closely with cross-functional and technical teams, you will design and implement sophisticated SAP technical solutions and drive continuous improvement initiatives. Responsibilities include overseeing system configurations, managing BTP services, facilitating upgrades and patches, optimizing system performance, and promptly resolving technical issues. 


You'll oversee support for SAP BTP platform services and S4 HANA systems, leveraging expertise in various SAP technologies such as S4 HANA, BTP Services setup and configuration, SAP cloud ALM, Cloud Connector architecture, SAP Web Dispatchers, SOLMAN, SAP ABAP, SAP SLT SAP Fiori, SSO 3.0 Solution, SAP Datasphere, as well as a solid understanding of Cloud technologies like Azure Private Cloud Infrastructure and network services. Security on SAP S/4 HANA will be a primary focus, and you'll monitor system performance to ensure business continuity while collaborating with cloud providers and business teams to address application performance issues in cloud environments.  


Your responsibilities include: 


• Designing and maintaining SAP systems, including SAP S4HANA (NetWeaver), SAP BTP, SAP cloud ALM, SAP Fiori, and connecting 3rd-party applications. 

• Administering and configuring cloud services in BTP and setting up of hybrid solutions (for example, S/4HANA on a private cloud and Work Zone in BTP). Managing IAS, IPS, IAG, and User Security in SAP BTP. 

• Working closely with our delivery partners and internal technology teams to deliver the overall solutions in scope. 

• Engaging regularly with SAP cloud enterprise services team to obtain critical support for SAP hosted and managed infrastructure and applications. 

• Providing technical leadership for critical issues that arise during the project lifecycle, ensuring all vital facets are covered to enable key stakeholders to make informed decisions. 

• Being responsible for client strategy and testing strategy to ensure critical scenarios are tested and managed through a well-thought-out environment in a fast-paced delivery environment. 

• Leading and coordinating implementation plans, operational tasks, escalations, and performance improvements and automating SAP Basis-related activities. 

• You will advise on options, risks, costs versus benefits and impact on other business processes and system priorities; contribute to cost versus benefit measures. 

• Creating and maintaining Landscape Diagrams and writing operational runbooks. 

• Engaging with SAP and technology vendor ecosystems to drive improvements and select appropriate partners. 


What is needed to succeed: 


  • 15+ Years of Experience in SAP Basis Administration with 2 years of experience in SAP BTP and SAP S/4HANA Administration. Understanding of Roles and Responsibilities when work with SAP RISE offering. 

  • Deep knowledge of SAP Basis tasks: Installations and Configurations (SAP S/4 HANA, FIORI, SLT, SOLMAN, CALM, Cloud Connector, etc.), S4 Upgrades, SSO configuration, installation of SSL certificates, applying Support Package, Kernel patch upgrade, TMS configuration and Transport administration, Background Job Management, Refreshes and Client copies (local client copy, client export, client import). 

  • Hand on experience of administration and configuration of cloud services in BTP. Experienced in setting up hybrid solutions (for example S/4HANA on premise and Work Zone in BTP). Manage Security in BTP. Experience in User Management. 

  • Deep knowledge of SAP HANA in-Memory Platform core technology, including architecture, landscape design, installation, upgrades, performance tuning and data archiving. 

  • Security Knowledge and understanding of SAP Application Security: Single Sign-ON, Infrastructure Security, SNC, High Availability and Disaster Recovery. Security related to HANA platform: analysis and implementation of SAP Security Notes. Experience in SAP Backup and Recovery. 

  • Experience in Monitoring SAP: SOLMAN 7.2, systems Logs, Work processes overview, Lock entries, Updates, background jobs, system health check, CloudWatch for AWS (Amazon Web Services) part. SAP Early Watch configuration and analysis. 

  • Expertise in Troubleshooting range of issues and providing root cause analysis from S/4 HANA to SAP BTP Service and 3rd Party surrounding systems. 

  • Ability to lead and coordinate implementation plans, operational tasks, escalations, and performance improvements. 

  • Experience in SAP Sizing by using the SAP Quick sizer. 

  • Working knowledge of Operating systems (LINUX), network connectivity and Azure vWan, Azure VMs, Azure File Store and Citrix VDI. 


About Pandora 


Pandora is the world's largest jewellery brand. Established in 1982, Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,500 points of sale, including more than 2,500 concept stores. 


Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewellery at two LEED-certified facilities in Thailand. Pandora is committed to leadership in sustainability and will purchase only recycled silver and gold for crafting its jewellery by 2025 and halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 28.1 billion (EUR 3.77 billion) in 2023. 


Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.