Automation Technical Specialist - RPA Support Engineer

City:  Warsaw
Country/Region:  PL
Application Deadline:  29.12.2023

PANDORA Global Business Services Organization (GBS) is part of the stuctures of the world's largest jewelry manufacturing and sales company, whose products help millions of people around the world express their feelings every day. 

Our GBS team performs a wide range of financial processes beyond standard transaction processing. We strive to streamline all of our financial processes and continually enhance the support and services we provide to customers and business partners. We work closely with PANDORA's local management, business controllers, customer service departments throughout Europe and the Middle East, and with our colleagues in the global office in Copenhagen. Here in Warsaw, we are responsible for about 90% of all the company's financial and accounting transactions worldwide. 

PANDORA's business has something unique about it - as does our people-oriented organizational culture. Regardless of position or workplace, we work together in line with the values of "We Care, We Dream, We Dare, We Deliver" and strive for continuous learning and knowledge sharing.


As an RPA Support Engineer, you will be tasked with monitoring and maintaining existing automations, including root cause analysis for failures and recommendations for corrective actions. You will Orchestrate Production Unattended Robots, design, develop and implement new custom components to meet dynamic business requirements, increase productivity, reduce errors, and enhance customer satisfaction.



Your responsibilities can cover following areas:


  • Develop, and deploy RPA solutions in accordance with Internal Practices
  • Conduct testing and debugging of automated solutions to ensure accuracy and reliability
  • Code Development of existing and new automations
  • Continuous enhancement of the code to address Business expectations
  • Contribute to development of coding standards and best practices
  • Execution of Unattended Robot runs
  • Pro-active monitoring of Jobs and Transactions
  • Trigger Scheduling
  • Monitoring of the Orchestrator and raising platform related problems
  • Exceptions root cause analysis
  • Develop and maintain documentation for RPA solutions, including technical specifications and user manuals
  • Create, update Git Repositories
  • Create Pull Requests according to Internal Best Practices
  • Managing of RPA ticketing system
  • Ensure timely implementation of bug-fixes
  • Monitor Robots’ condition based on pre-defined dashboards


You’re the perfect match, if you have:


  • Preferably 1-2 years of experience as a RPA Developer, RPA Support Specialist
  • UiPath Studio, UiPath Cloud Platform, UiPath Orchestrator, Azure, Azure DevOps, Rest/Soap API, MS Excel
  • Experience in development using .NET will be a plus.
  • Experience in UiPath Studio & RE-Framework
  • UiPath Advance Certification will be a plus.
  • Experience with VBA will be a plus.
  • Competency in one or more (C#, SQ, PythonL) will be a plus.
  • Experience with REST/SOAP API integrations will be a plus.
  • Communication skills, problem solving skills
  • Attention to details
  • Team work



We offer: 


  • Work in a company with a unique organizational culture focused on people and continuous development
  • Cooperation on the basis of an employment contract with a basic salary and a real achievable annual bonus
  • Hybrid work model (6 days of work per month in a fantastic office)
  • Free parking for employees regardless of position (reservation required)
  • Flexible working hours (7am/10am - 3pm/18pm)
  • Support for professional competence development (including co-financing of the cost of exams, courses and ACCA membership)
  • Medicover medical care for employees and family, including dental package
  • Generali life insurance
  • Multisport card and cafeteria program on the MyBenefit platform
  • Additional days off e.g. for birthdays, health check, volunteering
  • Very attractive discounts on PANDORA products
  • Subsidy for "home office" equipment
  • Employee Pension Plans (PPE)
  • Additional benefits under the company's social fund (e.g., holiday or kindergarten subsidies)
  • Employee Recommendation Program