Visual Merchandising Specialist

Do you thrive at the intersection of strategy and creativity, shaping exceptional in‑store experiences to bring Pandora’s brand vision to life?

We are looking for a passionate Visual Merchandising Specialist who thrives on transforming brand stories into inspiring in‑store experiences. In this role, you will bring creativity and commercial awareness together to craft impactful visual displays that elevate our brand presence and drive customer engagement. You will collaborate closely with cross‑functional teams, influence store aesthetics, and shape how customers experience our products from the moment they walk in. If you are someone who takes pride in design excellence, enjoys solving challenges with creativity, and wants to contribute to a brand that values innovation and craftsmanship, we would love to meet you!

About the role

The Cluster Visual Merchandising (VM) Specialist, Singapore, is responsible for supporting the Cluster VM Manager on leveraging and adapting Global VM initiatives to drive business results in their Cluster while focusing on forming strong Retail partnerships through training and in-store support while ensuring the Pandora brand standards are carried through excellence in execution. This role is a crucial support for the Cluster VM Manager for all of Asia, including Distributor markets, with also a focus and responsibility on Singapore.

You will foster an inclusive, engaging, and high-performing culture, embedding Pandora’s core values—Dream, Dare, Care, and Deliver—in everything we do.

Key areas of responsibilities

Creative Campaigns (25%)

• Partner with Market and Cluster leaders to leverage the Global Platinum campaign toolkit to support Market initiatives and to drive traffic to the store
• Ensure the product selected for each creative campaign fixture is following global guidelines and considering any market nuances – in partnership with Retail, Cluster and Global teams
• Manage the creative campaign ordering process, logistics and installation for the store, along with any local production needs.
• Partner with Cluster and Global on all requests for damages, missing collateral and any changes to the creative orders
• Partner with Retail team and Market stakeholders on creative campaign installation and maintenance training plans
• Track the effectiveness of creative campaigns and share with Cluster stakeholders and global, when applicable

Product Presentation & Retail Communication (25%)

• Ensure Global Product Presentation guidelines and merchandising strategy is upheld in-store. This includes partnering with the Retail team to identify any product presentation collateral needs
• Adapt Global Product Presentation guidelines for special projects, such as the Charm Bar and Style Studio, where market nuances need to be considered, with a close collaboration with Retail, Cluster VM Manager and Global VM
• Partner with Cluster VM Manager, Merchandising and Retail stakeholders to align on zoning and implement changes by working with the Retail team. In collaboration with Flagship stakeholders, provide feedback and updates to Cluster stakeholders on effectiveness of zoning changes
• Partner with Retail team and Cluster VM Manager on training plans for VM standards. Track the effectiveness of company product initiatives that are highlighted within the product displays and share with Cluster stakeholders

Operations (25%)

• In partnership with Cluster VM Manager, manage the Store VM budget, including plans and forecast
• Oversee vendors in-store, including sourcing, onboarding, procurement process (when applicable) and invoice management.
• Manage Cluster logistics, including planning and delivery of all VM assets, including campaigns, display props, POSM, etc. – extending to any customs and/or related documentation. This includes working with partners in distribution centres and Retail teams and encompasses all store typologies (O&O, outlet, multi-brand, etc.) and any distribution partners, if applicable.
• Monitor the full cycle process – from information gathering to communication of results - of the monthly consumption of VM assets, including campaigns, display props, POSM, etc., to ensure all Cluster and Retail stakeholders have needed information and all processes are efficient and on target.
• In partnership with Cluster VM team and Cluster stakeholders, oversee the production process of local production VM assets, including campaigns, display props, POSM, etc.. This includes reviewing, approving material & colour samples - ensuring alignment with Global guidelines and specifications.

Retail Activations (15%)

• Partner with Cluster stakeholders to leverage Global in-store event and retail activation programs to support local Market initiatives and to drive traffic to store
• Communicate and partner with cluster stakeholders on renderings, budget, production, vendor management and implementation. Review business impact and effectiveness of the initiative with Cluster stakeholders

New Store Openings & Refits (10%)

• In partnership with Cluster VM Manager, ensure all VM deliverables are accounted for and completed and support in store openings and continued visits
• Support in adaption of Global VM training plans and implement with Retail stakeholders

What are we looking for

• Minimum 5 years’ experience in Retail (visual merchandising included) and training
• Experience with Distributor, Wholesale Partners and Vendor Management
• Experience in Jewellery and/or Fashion apparels
• Experience in high profile retail brands with focus on Premium execution
• Experience and passion for the Asia cluster retail market and a deep understanding of the regional seasonality, cultural nuances and the customer
• Ability to easily navigate Excel, budgets and forecasts of finances and VM collateral
• Strong leadership qualities
• Team player and able to cross-collaborate with stakeholders of all levels and departments
• Able to articulate clearly and an active listener
• Self-motivated and able to drive projects forward
• Passion for retail and people’s development
• Understanding of how to drive commerciality through VM
• Regional travel is expected

Why join Pandora in Asia?

At Pandora, we’re committed to creating a workplace where people feel supported, trusted, and inspired to grow. Since 2021, we’ve expanded our global workforce by 40% while reducing attrition by 25% —progress made possible by inclusive leadership, strong internal mobility, and a culture that values care, courage, and connection.

Did we get your attention?

The icing on the cake

This role offers an opportunity in Singapore, a world-class city known for its innovation, sustainability efforts, and multicultural society — making it the ideal location for Pandora’s regional team.

About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.

#LI-FH1