Visual Merchandising Manager - Asia
Are you passionate about transforming spaces into captivating brand experiences?
Join us as a Visual Merchandising Manager and take the lead in crafting compelling in-store narratives that inspire customers and elevate our brand presence. You will collaborate closely with cross-functional teams to bring creative concepts to life, drive visual consistency across locations, and ensure every display tells a story that resonates. If you have an eye for detail, a flair for design, and a strategic mindset—this is your chance to make a visible impact.
About the role
The Cluster Visual Merchandising (VM) Manager – Asia, is responsible for leading the Cluster VM team on leveraging and adapting Global VM strategies & priorities to drive business results in their Cluster while building strong partnerships with Retail, Merchandising, Marketing and Networks teams & cross-functional partners, including Distributor markets. Identify opportunities for process improvement and for training within the Clusters – to uphold the Pandora brand standards through a cohesive blend of creativity & commerciality.
You will foster an inclusive, engaging, and high-performing culture, embedding Pandora’s core values—Dream, Dare, Care, and Deliver—in everything we do.
Key areas of responsibilities
- Creative Campaigns
- Partner with Cluster leaders on strategically leveraging the Global campaign toolkit to best support Cluster initiatives and to drive brand awareness and traffic to the store. Oversee production, including adhering to Procurement processes and ensuring execution is to Global standards.
- Manage the creative campaign budget, ordering process, logistics and installation for the store, along with any local production needs.
- Ensure the product selected for each creative campaign fixture is following Global guidelines and accounting for any Cluster nuances – in partnership with Cluster and Global teams.
- Identify opportunities for process improvement at any stage of the creative campaign process.
- Track the effectiveness of creative campaigns and share with Cluster stakeholders and Global, when applicable.
- Product Presentation & Retail Communication
- Ensure Global Product Presentation and Retail Communication guidelines, along with Merchandising strategies are upheld in-store, including partnering with the Merchandising & Retail team to identify any product display needs.
- Partner with Cluster and Retail stakeholders to align on zoning and implement changes by working with the VM and Retail teams.
- Partner with Global and Cluster stakeholders on installation and maintenance plans for VM standards, including creating VM store visit plans.
- Track the effectiveness of company product initiatives that are highlighted within the product displays and share with Cluster stakeholders and Global, when applicable.
- Retail Activations
- For In-Store Events, communicate and partner with cluster stakeholders on renderings, budget, production, vendor management and implementation.
- Review business impact and effectiveness of the initiative with Cluster stakeholders and Global, when applicable.
- For Pop-ups and OOH Activations, support Cluster stakeholders on leveraging Global toolkits to support local initiatives and to drive brand awareness and traffic to the store.
- Work with Cluster stakeholders to ensure all VM deliverables are accounted for and completed, in partnership with Global.
- New Store Openings & Refits
- Work with Cluster stakeholders to ensure all VM deliverables are accounted for and completed, in partnership with Global.
- Identify opportunities for process improvement at any point of the new store opening or refit process.
- Partner with Global if there is an opportunity for VM skillset or knowledge development. Partner with Cluster and Global stakeholders on pre and post-opening Training plans.
- Review business impact and effectiveness of the new store opening or refit with Cluster stakeholders and Global.
- Operations
- Partner with Global SC&D Training on VM training plans for creative campaigns, product presentation, retail communication and special projects.
- Implement training plans in partnership with Cluster stakeholders, including Retail Excellence.
- Manage the VM budget, in partnership with Cluster stakeholders, including plans and forecast.
- Manage Cluster vendors, including sourcing, onboarding, procurement process (when applicable) and invoice management.
- Manage Cluster logistics for VM-related collateral and lead VM-related Retail training initiatives with Cluster stakeholders.
What are we looking for
- Minimum 10 years’ experience in Visual Merchandising
- Experience with Distributor, Wholesale Partners in Jewellery and/or Fashion apparels
- Experience in high profile retail brands with focus on Premium execution
- Experience in Training
- Team player and able to cross-collaborate with stakeholders of all levels and departments
- Able to articulate clearly and be an active listener
- Self-motivated and able to drive projects forward
- Passion for retail and people’s development
- Understanding of how to drive commerciality through VM
- Approx 25% travel
Why join Pandora in Asia?
At Pandora, we’re committed to creating a workplace where people feel supported, trusted, and inspired to grow. Since 2021, we’ve expanded our global workforce by 40% while reducing attrition by 25% —progress made possible by inclusive leadership, strong internal mobility, and a culture that values care, courage, and connection.
We offer a thoughtfully curated suite of benefits to support your wellbeing, growth, and lead the life you love. These include performance-based rewards and access to global leadership development programs. Our culture embraces creativity and individuality, and supports internal mobility.
As part of a company committed to sustainability, diversity, and craftsmanship, you’ll have the platform to lead with purpose and shape the future of a globally recognised brand.
Did we get your attention?
Do you envision yourself in this role and are ready to shape the future of jewellery, we encourage you to apply. We review applications on a rolling basis and we recommend submitting yours as soon as possible.
Learn more about Pandora at www.pandoragroup.com
The icing on the cake
This role offers an opportunity in Singapore, a world-class city known for its innovation, sustainability efforts, and multicultural society — making it the ideal location for Pandora’s regional team.
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.