Wholesale Account Manager

Wholesale Account Manager, Pandora NAM

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. 

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career. 

About the Team:

The Wholesale Account Manager is primarily focused on supporting all of the multibrand customers in an assigned area of the county. They are responsible for virtually developing an assigned group of customers to achieve a designated sales budget through maximizing the potential of all existing and potential customers while maintaining the brand standards and a high level of customer service virtually. 

The Wholesale Account Manager will be responsible for growing the multi brand doors through virtual, written and verbal communication around training plans, introduction of new product launches, order writing, visual standards and marketing plans.

The Wholesale Account Manager must have a thorough understanding of operational performance to ensure that the multi brand locations within their territory are consistent with and in compliance with all retail guidelines and appropriate product levels.

This position will work closely with the Divisional Sales Managers and Key Account Managers, Merchandising, Sales Training and Marketing teams.  The Wholesale Account Manager must be a self-starter with an ability to work effectively in a fast-paced, remoted, dynamic environment, driving multiple initiatives, with minimal oversight while hitting tight deadlines.

Your Role as a Wholesale Account Manager:

• Drive top line revenue and sell in, optimize return-on-investment and achieve other key performance indicators (KPI’s).
• Develop comprehensive multibrand plans in order to set territory up for long term growth and sustainability.
• Service and develop existing accounts through effective sales presentations, utilization of support services, business and brand consultation. Meet with store and or account management virtually on a continual basis to develop growth strategies, new product launches and trainings
• Upgrade multi brand accounts to maximize Pandora exposure and sales volume at the account level.
• Prospect and open new accounts in accordance with brand standards to fill distribution in the network.
• Submit sales forecasts and prepare sales strategies based on current and anticipated customer requirements.
• Develop individual business and marketing plans for each assigned account focused towards driving KPI performance. These business plans must include both sell in and sell out goals and budgets.
• Work collaboratively with Sales, Marketing, Category Management and Merchandising to build consensus and further retail and wholesale goals.
• Drive and launch all new product categories along with communicating product needs to sustain brand awareness and sales budget.
• Stay abreast of industry trends and developments in the marketplace and communicate to management.
• Lead and support wholesale knowledge in the division

Craft your career with us if you have:

• Bachelor’s degree in either communications, journalism, business economics, or societal studies
• 5+ yrs professional experience in wholesale or retail sales organizations
• Experience working in a global matrix organisation and capacity to contribute in globally networked projects
• Experience with issue management, preferably from a consumer-oriented business
• Fluent in English. Strong writing skills

Our Benefits:

• We Dare! We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future 
• We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts! 
• We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more 
• We Deliver! PTO Package including: Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays

Ontario Salary : $115,000 - $125,000 commensurate with experience

About Pandora:  

Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.    

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.    

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.  

About Pandora NAM: 

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.  

Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.