Executive Assistant

City:  Toronto
Country/Region:  CA
Application Deadline:  n/a


As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. 


Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career. 


About the Team:


We are seeking an Executive Assistant who is fluent in French Canadian (both written and verbal). The Executive Assistant will provide high-level administrative, operational and Translator support to the Country VP, Canada. You will be the point of contact for internal and external stakeholders and will serve as liaison to the North American Leadership team and other senior-level leaders locally and globally.  


This position requires strong project management skills with the ability to prioritize workload, demonstrated success working under pressure in a fast-paced environment and ability to manage highly confidential and critical information.  The role requires a proactive thinker who can anticipate the needs of the leaders.  


You will also support with local translation, carefully reading and comprehending the context of the given material, utilizing specialized dictionaries and translation tools, and meticulously proofreading the final translations.


To be successful in this role, this individual must have the ability to build relationships and trust, while working in close partnership with other members of the network, as well as independently on projects, from conception to completion. Experience supporting a global leader and operating in a global environment is highly desirable. 



Your Role as an Executive Assistant:


  • Effectively manages an active calendar, including meetings, appointments, and due dates. 
  • Coordinates travel arrangements (local, domestic, and international), prepares detailed and complex itineraries, and prepares travel expense reports. 
  • Coordinates and prepares for meetings and conference calls, may include responsibility for meeting agendas and managing presentation content.  Attendance in various meetings to take minutes and distribute information. Coordination of meetings which include arrangements for catering, securing meeting space, meeting materials, and any other preparations as needed. 
  • Provides support for leaders in Global office during visits to Canada. This may include booking hotels, arranging car services, organizing store visits, meeting support, and additional requests depending on the nature of visit. 
  • In partnership with the Communications Manager, may be responsible for creating, editing, and proofreading business communications and documents.  
  • Acts as a liaison with all levels of management, directors, department members and internal clients. 
  • Manages projects and deadlines on behalf of the Country VP, Canada.
  • Prioritizes conflicting needs; resolve matters expeditiously and proactively to successful completion. 
  • Proofread translated texts for grammar, spelling and punctuation accuracy.
  • Translate documents into French for use within the local market to include: presentations, content material, documentation, training material, etc.
  • Performs other related administrative duties as assigned.  
  • Occasional work outside of normal business hours may be required. 
  • Ensure the overall office is well kept, A/V in conference rooms are functioning, manage office supplies, meeting room bookings, etc.


Craft your career with us if you have:


  • Bachelor’s degree.   
  • 5-8 years’ experience in an executive assistant role, supporting a global leader or in a global environment preferred. 
  • Must be fluent in English and French Canadian both written and verbal.
  • Must have the ability to identify, prioritize, and manage important administrative tasks, multi-task and effectively prioritize work assignments in addition to handling changing priorities. 
  • Must be flexible, extremely well-organized and detail minded. Adept at follow-through, especially in the management of detail and multiple priorities.
  • Excellent verbal and written communication skills, writing and editing ability focused primarily on correspondence and related documents, highly responsible and sensitive to quick turnaround deadlines. 
  • Excellent proofreading skills with the ability to identify grammar, spelling and punctuation errors.
  • Highest level of interpersonal skills and the ability to interface with senior executives, displaying diplomacy, tact, and resourcefulness. 
  • Must have leadership courage and be comfortable handling challenging situations. 
  • Strong project coordination, project management and problem-solving skills needed. 
  • Ability to recognize and appropriately handle highly sensitive and confidential material and information. 
  • Ability to take self-initiative and be proactive. 
  • Ability to travel to support certain meetings outside of Ontario 2-3 times a year.
  • Ability to work from home initially but transition to eventually work at our Toronto office.



Toronto,Ontario Salary: $74,000 - $84,000 commensurate with experience 



About Pandora:   


Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.     


Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.     


Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.   


About Pandora NAM:  


The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.   

Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.