Part-time Sales Associate @ NEX Serangoon

Our stores are where we make personal connections with our customers. All around the world, people choose us to celebrate their passions and mark the biggest moments in their lives. And, as part of our brilliant retail team, you’ll be there to share their stories and create a memorable experience every single time.

THE ROLE

Our Sales Associates are our brand ambassadors, and the essential link between our products and our customers. Coached by the store management, our Sales Associates lead the success of the store by influencing sales, excelling in customer service, and sharing their knowledge of the product and brand. The store team shapes the look, feel, and atmosphere of their store.

Responsibilities include: 

• Influence and increase sales in a one-to-one selling environment;
• Achieve and exceed individual and store sales targets;
• Learn and confidently share PANDORA product knowledge to maximise sales and provide an unforgettable customer experience;
• Encourage customer loyalty - discussing upcoming collection launches;
• Assisting with product and POS deliveries;
• Complete PANDORA online training modules, to develop yourself and flourish as PANDORA team member;
• Be a brand and store ambassador by maintaining a stylish and well-presented appearance;
• Merchandising the store and maintaining high shop floor standards; taking pride in your environment;
• Operating the POS system, handling financial transactions including returns and exchanges;
• Always being alert while on the shop floor and following company security policies and procedures, to keep the team and customers safe.

THE INDIVIDUAL

• Commit minimum 3 to 4 days a week.
• Work on a rotational shift-basis, including weekends and Public Holidays;
• Excellent communicator – To initiate contact and communicate confidently;
• A positive, “can-do” attitude, an individual who enjoys as working as one part of a successful team;
• Customer focused.

About Pandora

Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. 

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021. 

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.