Specialist, Visual Merchandising & Trade
Do you want to be a part of the world’s leading jewelry company while putting your experience in Visual Merchandising & Trade into use? If yes, then we might have an exciting opportunity for you! You will be part of Pandora Latin America Team in an international organization of can-do spirited, passionate, and performance-driven people.
Pandora is looking for a dynamic and business-savvy Visual Merchandising & Trade Specialist in Sao Paulo, Brasil.
Main purpose of the role:
1. Strategy & Brand Positioning
• Trade Strategy: Develop and implement a 360° VM and Trade strategy for the Brazilian market, covering multiple channels (O&O Concept Stores/Kiosks, Franchisees, and Wholesale), aligned with commercial and brand requirements.
• Brand Elevation: Elevate the consumer store experience and brand positioning through impeccable product presentation and storytelling.
• Competitive Benchmarking: Conduct regular benchmarking visits to identify market trends, best practices, and VM opportunities relevant to the brand.
2. Operational Management & Implementation
• Campaign Roll-out: Secure the VM roll-out for all local and global campaigns/promotions, ensuring alignment with launch dates and commercial needs.
• Compliance & Store Visits: Plan and execute a structured agenda of weekly store visits (including remote support) to guarantee visual integrity and compliance across the network.
• New Openings: Support the setup of new doors and assist with campaign launches and promotional initiatives.
• Floorplan Development: Support the development and approval of all Brazil VM floorplans across multiple channels, providing implementation feedback to stores.
3. Financial Management & Supply Chain (POSM)
• Budget Control: Manage and control the local POSM (Point of Sale Materials) printing budget for all VM assets and channels in Brazil.
• Process Management: Oversee the entire local printing process—including supplier management, logistics, and installation—in alignment with LATAM regional guidance.
• Sustainability & Efficiency: Define and communicate clear guidelines for the use, storage, reuse, and disposal of VM materials to ensure operational efficiency and sustainability.
4. Training & Talent Development
• Capacity Building: Organize and facilitate VM training programs, including refreshers for store teams and onboarding for new employees, in collaboration with Training and local RSM teams.
• Local Adaptations: Guarantee the development of assets and local adaptations of all global campaign elements, including specific tray guidelines (product and visual placement).
5. Strategic Partnership & Reporting
• Stakeholder Collaboration: Act as a key partner to the VM and Merchandising teams, identifying opportunities to improve product presentation, pricing communication, and customer experience.
• Reporting & Analytics: Share visual implementation reports for each campaign execution and develop action plans to address any gaps.
• Franchise Support: Provide VM guidance and support to franchisees for all campaigns and promotional activities.
Craft your career with us if you have:
• Education: Bachelor’s Degree in Architecture, Design, Fashion, or Marketing.
• Experience: 5+ years of experience in VM (Senior level), preferably in Premium Retail, Fashion, or Luxury/Jewelry.
• Technical: Proficiency in Adobe Suite and AutoCAD; strong Excel skills.
• Communication: Excellent verbal and written communication skills in both Portuguese and English.
• Background: Proven track record in managing POSM budgets and vendor relationships.
• Stakeholder Management & Influence: Ability to negotiate and align strategies with Regional Sales Managers (RSMs), Franchisees, and the LATAM regional team.
• Meticulous Eye for Detail: An extremely high standard for aesthetics and the maintenance of brand integrity.
• Adaptability & Resilience: Capability to handle the fast-paced nature of retail and adapt global directives to Brazil’s logistical and cultural reality.
• Educational Leadership: A mentoring profile to train and empower store teams, turning technical guidelines into practical, motivating actions.
• Strategic Thinking: The ability to understand the "commercial why" behind every VM action, rather than just executing tasks.
• Organization & Autonomy: Strong self-management skills to prioritize an agenda covering multiple channels (O&O, Franchisees, and Wholesale).
Did we get your attention?
If you see yourself in this role and want to be part of Pandora’s future, we encourage you to apply. We process applications on a continuous basis, so don’t wait to submit yours. You can also read more about Pandora on our corporate site: www.pandoragroup.com
About Pandora:
Pandora is the world's largest jewelry brand, specializing in the design, crafting and marketing of accessible luxury jewelry made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewelry. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewelry using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.