Regional Sales Manager, Western Australia

The Regional Sales Manager will be responsible for driving sales instore across our Western Australia stores. They will inspire and build high performing teams whilst strategically driving sales and profitability within ‘owned and operated’ and franchise stores. The RSM will be responsible for building strong partnerships with key stakeholders (inc. franchise partners and multi-brands) in order to maximise the people, product & operational opportunities within the region.

Key accountabilities: 

People

• Lead, inspire and develop your people to build committed and high-performing store managers and teams. Adapt leadership and coaching styles to accommodate the varying experience levels across; people management & development, selling, stock and operational excellence and visual merchandising
• Promote an inclusive and diverse culture in line with the Pandora Brand Values
• Develop and invest in talent to create a robust internal talent pipeline and succession plan
• Recruit A-Class talent into your teams

Performance and standards

• Drive sales performance to achieve targets and store KPIs
• Coach and lead Store Managers and teams to maximise sales & profitability and to deliver high standards of operational execution
• Lead and deliver ‘best in class’ customer experience, brand initiatives and operational standards across all  stores
• Excellent execution of global VM standards, influenced by global market expertise

 Partnerships, training and communication

• Business partner closely with HR, Retail ops, Training and Merchandising in order to maximise potential in people, product and sales
• Partnering with the ‘Sales Training’ team to develop training programmes to deliver business results
• Cultivate and maintain strong relationships with store owners, franchisees and store teams
• Facilitate face-to-face training/workshops for store teams
• Ensure all retail communications are shared timely and aligned with Group Communications standards 

Process, analysis and administration

• Analysis of business performance, data and reporting to identify commercial opportunities, implement change and corrective actions where appropriate
• Understand industry standards and benchmarks and seek ideas to ensure Pandora is a market leader in service and operational standards
• Improve regional stock loss and accuracy
• Manage payroll in line with business expectations

The successful candidate

• Extensive store management experience within a large organisation and a proven track record of successfully delivering in a similar multi-site field management role
• A customer centric and service focused team leader with a target driven and sales-focused mentality
• A strategic and solutions-focused manager with an excellent understanding of how to successfully achieve retail KPIs
• An inspiring leader, coach and mentor with excellent people development skills
• Data driven and experience with scheduling, high performance and productivity, stock optimisation, payroll and territory management

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

About Pandora ANZ

Launching in Australia in 2004, Pandora Australia New Zealand (ANZ) has since become the fourth largest market for the Danish jewellery house with 146 stores across the ANZ network, 130 employees in corporate and over 800 employees in retail.

Why work with us?

Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.

Our generous benefits package includes:

• 60% off staff discount
• Team ‘diamond days’ to connect outside of the office
• Growth opportunities and career planning
• Subsidised comprehensive healthcare cover with BUPA
• Generous Retail bonus
• A day off on your birthday and birthday voucher
• Comprehensive individual wellness support
• 2 x Wellness Days to take some time just for you!
• Novated leasing
• Car Allowance + Tolls and Fuel Cards included

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*