HR Director LATAM

Are you a transformative HR leader with a passion for operational excellence and talent strategy? Do you thrive in fast-paced, multicultural environments where collaboration and innovation are key? If so, Pandora invites you to explore the opportunity to become our HR Director for the LATAM Cluster. 

As the HRD LATAM, you will report directly to the Cluster GM and the SVP, Global HR Business Partnering. You will lead the HR function across the region, driving transformation, optimizing processes, and shaping the future of HR in one of Pandora’s most dynamic clusters. This is a pivotal leadership role with high visibility and impact, where you’ll partner with senior leaders to deliver on our people agenda and elevate the employee experience in a high-growth region.  

Key Areas of Responsibility: 

• HR Transformation & Operational Excellence 
  Lead the evolution of HR ways of working, introducing operational rigor and streamlining processes to drive efficiency and impact. 

• Talent Strategy & Workforce Optimization 
  Develop and execute a comprehensive talent plan, reduce attrition, and ensure the right capabilities are in place to support business growth. 

• Employee Experience & Engagement 
  Design and implement strategies across the full employee lifecycle, with a strong focus on engagement, development, and retention. 

• Cross-Functional Collaboration 
  Partner with Sales, Operations, Retail Excellence, and Global teams to align HR initiatives with business goals and foster a culture of collaboration. 

• Market & Cultural Insight 
  Bring deep understanding of LATAM labour legislation and cultural dynamics to ensure local relevance and compliance. 

Key Attributes for Success: 

• Operational Strength: You bring structure, discipline, and a continuous improvement mindset to everything you do. 

• Strategic Partnering: You influence and challenge senior leaders, aligning people strategies with business priorities. 

• Collaborative Leadership: You thrive in matrix environments and build strong relationships across functions and geographies. 

• Future-Focused: You’re curious and open-minded about the future of HR, including AI and digital innovation. 

• Resilient & Ambitious: You operate at pace, handle ambiguity with confidence, and push for excellence in every outcome. 

What You Already Know: 

• You’ve led HR teams in complex, international environments and know what great HR looks like. 

• You’ve driven transformation, optimized processes, and built high-performing teams. 

• You’ve made tough people decisions and developed talent for long-term success. 

• You’re data-driven, pragmatic, and passionate about creating impact through people. 

Success Metrics: 

• Engagement & Leadership Scores 

• Internal Hiring & Succession Outcomes 

• Attrition & Workforce Optimization 

• Budget & Process Efficiency 

• Talent Development & Readiness 

Who You Are: 

• 8+ years of HR/HRBP experience in global matrix organizations 

• Background in retail, FMCG, or other consumer-centric industries 

• Fluent in English and Spanish (Portuguese is a plus) 

• High EQ, strategic thinker, and structured problem solver 

• Courageous, collaborative, and committed to excellence 

Did we get your attention? 

If you see yourself in this role and want to be part of Pandora’s future, we encourage you to apply. We process applications on a continuous basis, so don’t wait to submit yours. 

You can also read more about Pandora on our corporate site: www.pandoragroup.com 

About Pandora 

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. 

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. 

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.