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E-Comm Trade and Analytics Specialist

City:  Panama
Country/Region:  PA
Application Deadline:  09/06/2022

Main purpose of the role:

Drive sales through optimizing the on-site shopping journey in line with commercial and brand objectives

 

Key accountabilities:

 -             Provide clear, concise and credible commercial insight into performance;

-              Drive sales and conversion through getting customers to the products that they most likely want to buy (Navigation, On-site Search, Sort Orders etc);

-              Accurate and timely execution of promotions and offers inc Sale;

-              Support the eCommerce Director in the sales planning process;

-              Ensure customer orders are dispatched on time, whether through a local DC or local store/office fulfilment process;

-              Ensure online inventory is accurate;

-              Prevent customer contacts through ensuring useful and accurate

online FAQ’s;

-              Respond to and resolve in-bound customer queries successfully and within agreed service level;

-              Ensure coherent launch of campaigns through expert use of our web merchandising and content tools;

-              Adaptation of global guidelines to fit local assortment (on e-store);

-              Approve translations for local website;

-              Ensure local policy pages are accurate and store finder information is up to date;

-              UAT and launch of any new Digital features

 

Educational background:

 Bachelor/Master in Marketing, Consumer Insights, Data engineering

 

Professional qualifications:

-Solid experience working within E-Commerce;

- Experience from retail, fashion or FMCG industry;

- Experience from global organization;

 

Language Skills:

 English, Spanish, fluency required;

 

Computer Skills:

Proficiency with Microsoft Office

 

 

At PANDORA we are guided by four values:

 

We dream, are visionary and go beyond the obvious. We dare to pursue bold ambitions with courage and speed. We care deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow, and we deliver on our promises to colleagues, customers, partners and stakeholders.