Shipping & Logistics Specialist

About Pandora

Headquartered in Copenhagen, Denmark, Pandora is the world’s largest jewelry maker with presence in more than 100 countries across the globe.

At Pandora, we give a voice to people’s loves.

Beloved for our inimitable charm bracelet, Pandora jewelry offers intricate design and craftsmanship, brought to life by the magic of the stories expressed and interpreted by its wearer.

We’re looking for a Shipping & Logistics Specialist to join Pandora’s ANZ Supply Chain team and take ownership of freight operations across Australia and New Zealand. In this role, you’ll lead logistics execution for New Store Openings, Forward Integrations, inbound flows and BAU freight movements. You’ll manage transport partners, resolve escalations, analyse performance and help shape a reliable and cost-effective freight network.

You’ll work closely with Retail, Property, VM, Marketing and our 3PL to ensure stores open on time, campaigns land smoothly and deliveries hit the mark. If you thrive in a fast-paced, hands-on logistics environment and love keeping things moving, we’d love to hear from you.

What you’ll do

• Track delivery risks and escalate proactively to minimise operational impact.
• Run post-opening logistics reviews to identify improvements in future NSO/FWI execution.
• Manage all freight bookings, including B2B outbound shipments for POSM and other materials
• Handle delivery escalations and track operational performance across all transport partners
• Conduct carrier reviews and build corrective action plans to improve service

levels

• Analyse freight performance trends, identify risks and recommend

optimisation actions.

• Produce freight and logistics reporting, including OTP, cost, accuracy, and

delivery exceptions

• Provide weekly and monthly KPI summaries to the Logistics Manager and

broader stakeholders.

• Support operational forecasting by providing freight and volume insights.
• Contribute to year-on-year freight cost-saving initiatives
• Maintain freight budgets and support invoice validation where required.
• Ensure adherence to customs regulations, including Australia Trusted Trader.
• Identify opportunities to improve freight reliability, cost efficiency and carrier service levels.
• Work with Integration & Projects to implement updates to SOPs and operational workflows.

You have:

• Exceptional attention to detail and resilience in high-pressure situations,

ensuring accuracy and efficiency in all tasks.

• Advanced analytical skills with the ability to interpret data and provide

insights

• Strong organisational capability with the ability to manage competing

priorities.

• Effective communicator with the ability to collaborate across departments

and external partners.

• Knowledge of freight, transport modes, customs and warehousing

operations.

• Proactive problem solver with a continuous improvement mindset.
• Ability to work autonomously while maintaining strong cross-functional

Alignment

• Experience with Transport Management Systems and BI reporting tools

What’s in it for you?

We are the largest Jewellery brand in the world and our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none including:

• Generous staff discount on all Pandora products
• Extra days off including Wellness Days and Birthday Leave
• Opportunities for development
• Health care package
• STIP Bonus
• Hybrid Working Arrangements: 3 days in the office, 2 days working remotely

WHY PANDORA?

If you DREAM and DARE to grow as a leader as well as develop yourself and client groups on a daily basis, if you CARE and appreciate diverse work environments and you DREAM to work in a fast paced, innovative and disruptive organization, Pandora is the right place for you! 

You will enjoy leading a business in a collaborative work culture where you will empower others and seek opportunities to grow the market.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*