Key Accounts Manager
About Pandora
Headquartered in Copenhagen, Denmark, Pandora is the world’s largest jewelry maker with presence in more than 100 countries across the globe.
At Pandora, we give a voice to people’s loves.
Beloved for our inimitable charm bracelet, Pandora jewelry offers intricate design and craftsmanship, brought to life by the magic of the stories expressed and interpreted by its wearer.
At Pandora, we’re on an exciting growth journey – and we’re looking for a commercially savvy Key Account Manager to lead our wholesale partnerships across Franchise, Key Accounts (including Department Stores) and Multibrand retailers.
This is a high-impact role, where you’ll combine deep relationship management with commercial expertise to deliver joint business plans, drive Sell-In and Sell-Out performance, and grow our wholesale footprint across ANZ and the Pacific.
What you’ll do
- Manage and grow key wholesale partnerships, building trusted long-term relationships.
- Lead joint business planning with franchise, key accounts and multibrand partners to unlock growth opportunities.
- Deliver accurate Sell-In and Sell-Out forecasting and ensure monthly, quarterly, and annual targets are met.
- Partner closely with Merchandising, Sales and Marketing to deliver integrated channel strategies.
- Support business development initiatives including new store openings, distribution expansion and account growth.
- Conduct regular business reviews with partners to monitor KPIs and drive performance.
- Ensure high brand and visual standards across our partner stores
You have:
- 5+ years’ experience in Key Account Management, Wholesale or Channel Sales, ideally within retail, fashion, jewellery, or FMCG.
- Strong background in business development and joint business planning with franchise, department store, or multibrand partners.
- Proven ability to manage Sell-In and Sell-Out forecasting and reporting.
- Excellent relationship management skills with a track record of building collaborative, win-win partnerships.
- Commercially astute, target-driven, and confident in managing account P&L.
- Advanced skills in Excel and PowerPoint (Power BI / Tableau an advantage).
What’s in it for you?
We are the largest Jewellery brand in the world and our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none including:
- Generous staff discount on all Pandora products
- A day off on your birthday
- Opportunities for development
- Health care package
- STIP Bonus
- Hybrid Working Arrangements: 3 days in the office, 2 days working remotely
WHY PANDORA?
- If you DREAM and DARE to grow as a leader as well as develop yourself and client groups on a daily basis, if you CARE and appreciate diverse work environments and you DREAM to work in a fast paced, innovative and disruptive organization, Pandora is the right place for you!
- You will enjoy leading a business in a collaborative work culture where you will empower others and seek opportunities to grow the market.
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.
*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*