HR Manager

About Pandora

The largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.

Launching in Australia in 2004, Pandora Australia New Zealand (ANZ) has since become the fourth largest market for the Danish jewellery house with 146 stores across the ANZ network, 130 employees in corporate and over 600 employees in retail.

We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products. 

Our people

Our global workforce is made up of over 33,000 passionate people who, in 2023, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture where we are empowered to be ourselves and equipped to deliver our very best.

As we continue to grow, we also continue to invest in our talent. We’re looking for people who share our values and can help us bring our ambitions to life.

Why work with us?

Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.

Our generous benefits package includes:

• North Sydney Office
• 60% off staff discount
• Hybrid working model
• Team ‘diamond days’ to connect outside of the office
• Growth opportunities and career planning
• Subsidised comprehensive healthcare cover with BUPA
• Novated leasing
• LinkedIn learning
• Generous STIP bonus
• A day off on your birthday and birthday voucher
• Comprehensive individual wellness support

Main Purpose of the role:

This role is designed for a seasoned HR professional with a commercial business mindset and strong generalist background. With particular emphasis on business partnering, the role will work together with the COE Team members to provide full cycle Human Resources support. It will execute our people initiatives, provide internal stakeholder support, and drive HR functional excellence and process improvement together with the HR Business Partnering Team.

Key Accountabilities

• Being an enthusiastic team player with a strong drive to create a positive work environment
• Day to day operational management of the generalist HR Business Partnering team, including being an escalation point
• Serve as a trusted advisor to stakeholders and employees on matters related to employee relations and performance management
• Oversee all HR operations for both Retail and Head Office
• Proactively identify and address employee concerns, fostering a fair and respectful workplace culture
• Conduct investigations and provide guidance on disciplinary actions, ensuring compliance with company policies and legal regulations
• Collaborate with the Performance and Rewards, Talent Management, WHS and Talent Acquisition COE on initiatives to be delivered in the retail and head office space
• Work closely with management and employees to improve engagement, increase productivity and retention
• Review, update and enforce our HR policies and procedures
• Coaching and mentoring
• HR Reporting

Pivotal and professional qualifications:

• Strong generalist HR knowledge and experience with a minimum of 5 years working experience within the retail or FMCG industry
• Understanding of Australian Labour legislation and best practices.
• Deep knowledge of the General Retail Industry Award
• Experience in leading, coaching and mentoring direct reports

Personal Competencies:

• A hands-on approach with a passion for contributing to strategy and HR operations
• Results and solution focused with strong problem solving and conflict resolution skills
• Strong stakeholder engagement
• People oriented with the ability to build rapport & coach at all levels
• Adaptable and flexible with the ability to handle complexity
• Excellent organisational, interpersonal  and communication skills

If you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*