VM Operations Analyst

City:  New York
Country/Region:  US
Application Deadline:  n/a

VM Operations Analyst, Pandora NAM


As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. 


Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career. 



About the Team:

Pandora North America is growing and building a best-in-class Visual Merchandising team to support our vast network of stores. The VM Operations Analyst will support all VM tasks and activities tied to campaign initiatives and new stores as well as our internal teams. We are looking for a collaborative team-player who is self-motivated and detail oriented with excellent organizational skills.


Your Role as a VM Operations Analyst:


  • Create and maintain operational and production timelines for local and global items.
  • Place orders well in advance for globally directed campaign materials.
  • Manage set up of new stores, relocations and acquisitions in VM ‘Locations’ file and CRM.
  • Partner with cross-functional Teams to plot out workflow of system updates and order fulfilment.
  • Create and Manage submission of standard display and POSM orders for new store openings utilizing NAM Locations file.
  • Determine order quantities and overages for all local production campaign/promotional orders plus any one-off needs to support the business.
  • Define naming and monitor accuracy/formatting of fixture data in OPAL system.
  • Investigate shipping discrepancies of POS materials for incoming NAM global and local orders.
  • Validate invoices for accurate quantities based on actual quantities shipped and agreed upon pricing.
  • Manage the VM ordering for any special/additional projects between Campaign cycles.
  • Set up new campaign items in Pandora systems, setting pricing, and obtaining customs codes for complete setup.


Craft your career with us if you have:

  • 2+ years of experience with Visual Merchandising
  • 3+ years of experience with logistics/supply chain
  • Mastery in Excel using V-lookup, X-lookup, Pivot Tables
  • Experience in project management.
  • Experience in a global organization.
  • Experience in the retail industry.
  • Ability to work in a fast-paced environment with adaptability and flexibility.
  • Excellent verbal and written skills
  • Passion for Retail
  • Eagerness to Learn


Our Benefits:


  • We Dare! We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future 
  • We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts! 
  • We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more 
  • We Deliver! PTO Package including: Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays


NYC Salary: $90,000 - $100,000 commensurate with experience


About Pandora:  


Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.    


Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.    


Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.  


About Pandora NAM: 


The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.  

Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.





Nearest Major Market: Manhattan
Nearest Secondary Market: New York City