Senior Specialist, Visual Merchandising - Standards + Communications

Senior Specialist, Visual Merchandising - Standards + Communications Pandora NAM 

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. 

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career. 

About the Team:

Pandora North America is continuing to expand and invest in building a best‑in‑class Visual Merchandising function that elevates the guest experience across our growing network of stores. Based in our New York City office, the Senior Specialist, Visual Merchandising – Standards & Communications plays a key role in shaping how our brand comes to life in-store. This role supports all Visual Merchandising initiatives tied to new store openings, campaigns, and internal partners, ensuring clear, consistent, and execution‑ready guidance across the region.

We are seeking a highly collaborative, self‑motivated team player who brings strong attention to detail, exceptional organizational skills, and a passion for creating visually inspiring retail environments. If you thrive in a fast‑paced, creative, and cross‑functional setting, this role offers the opportunity to make a meaningful impact on Pandora’s in‑store expression.

As a Senior Specialist, Visual Merchandising – Standards + Communications, you will….

• Leverage Adobe Creative Suite to develop comprehensive NAM Visual Merchandising directives and styling guidelines, overseeing the creation and adaptation of campaign, evergreen, and promotional POSM assets that support the full store network. Ensure all visual guidance aligns with ordering strategies established by VM Operations.
• Support the upload and maintenance of planograms within One Door, ensuring campaign guidance is accurate, timely, and optimized for store execution.
• Assist with showroom installations, contributing to product styling, setup, and the review process to ensure elevated, brand‑aligned visual presentation.
• Create dynamic, visually compelling presentation decks that clearly articulate VM initiatives, amplifications, and execution plans for internal and cross-functional stakeholders.
• Utilize Creative and VM content to communicate NAM Visual Merchandising strategies, ensuring 360º alignment with cross‑functional partners, including GTM and Communications.
• Support the development of localized, custom, and one‑off creative initiatives and events, collaborating with creative and cross-functional teams to bring concepts to life.
• Partner closely with the Communications team to proactively distribute relevant VM documentation, updates, and execution guidance to the store network, ensuring clarity and consistency

Craft your career with us if you have:

• Minimum of 3 years’ experience in Visual Merchandising within a retail environment, with a solid understanding of core visual merchandising best practices, brand presentation standards, and customer experience principles.
• Advanced proficiency in Adobe Creative Suite, specifically InDesign, Photoshop, and Illustrator, with the ability to create high‑quality visual concepts, layouts, and execution-ready assets.
• Proven project management experience, demonstrating the ability to plan, organize, and deliver multiple initiatives simultaneously while maintaining strong attention to detail.
• Experience working within a global organization, collaborating across regions and cross‑functional teams to ensure consistency and alignment with brand guidelines.
• Strong understanding of field‑based Visual Merchandising operations, including fixture implementation, store layout, brand elevation, and in‑store execution strategies.
• Ability to thrive in a fast‑paced, dynamic environment with a high level of adaptability, agility, and solution-oriented thinking.
• Exceptional verbal and written communication skills, capable of presenting ideas clearly and influencing stakeholders at multiple levels.
• A genuine passion for retail, brand storytelling, and delivering engaging customer experiences through visual presentation.
• A growth mindset and eagerness to learn, with a proactive approach to professional development, industry trends, and new visual merchandising techniques.

Our Benefits:

• We Dare! We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future 
• We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts! 
• We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more 
• We Deliver! PTO Package including: Vacation, Personal, Sick, Celebration days and Paid Holidays

New York City Salary: $110,000 - $125,000 commesurate on experience

About Pandora:  

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.   

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.  

About Pandora NAM: 

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.  

Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.