Senior Specialist, VM Planning

Senior Specialist, Visual Merchandising Planning, Pandora NAM

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. 

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career. 

About the Team:

The Senior Specialist, Visual Merchandising Planning leads the planning, execution, and continuous enhancement of Pandora’s visual merchandising operations across North America. This role is accountable for ensuring operational excellence in the end-to-end delivery of visual merchandising assets—including production, distribution, and in-store implementation—across retail formats: owned stores, franchises, multi-brands, wholesale and outlets. This role is also responsible for managing all store floorplans, and all VM elements associated with renovations and new store opening plans. The Senior Specialist drives process enhancement, elevates execution standards, and ensures alignment with global brand guidelines while adapting to regional market needs. This role also supports vendor relationships, and supports high-impact initiatives such as new store openings, remodels, and special projects, contributing to the scalability and success of visual merchandising across the region. 

Your Role as Senior Specialist, Visual Merchandising Planning:  

• Manage One Door platform as database hub of fixture, guideline, and floorplan reference materials
• Lead project development, production, and communication for local initiatives and amplifications
• Lead network projects for store refurbishment, special projects and network expansions.
• ollect Network Feedback to track KPIs and assess the effectiveness of communications and training, informing future initiatives
• Determine order quantities and overages for all local production campaign/promotional orders plus any one-off needs to support the business and confirm strategic distribution to network
• Build NSO orders using floorplan and store assortment information to drive accuracy of display allocation, flagging low inventory of marketing for replenishment to track KPIs and assess the effectiveness of communications and training, informing future initiatives
• Work closely with cross-functional partners to ensure NAM visual standards are defined, communicated and supported aligning with business objectives and messaging
• Support cross functional alignment on global display ordering, POSM development, and distribution for full store network. Understand and communicate local/global strategy and ensure execution is followed.

Craft your career with us if you have:

• 5 years of experience working within Marketing and/or VM 

• 1-2 years’ experience in a field-based retail role  

• Experience from global organization 

• Experience/understanding of Retail operations 

• Experience with floorplans and architectural drawings 
• Strong knowledge of visual merchandising principles 
• Excellent verbal and written communication skills 
• Advanced knowledge of Excel; Introductory knowledge of Adobe platform Detail oriented 
• Excellent time management skills 
• Project Management experience required; PMP certified is a plus  
• Adaptability 

Our Benefits:

• We Dare! We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future 
• We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts! 
• We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more 
• We Deliver! PTO Package including: Vacation, Personal, Sick, Celebration days and Paid Holidays

New York Salary: $110,000 - $130,000 commensurate with experience

About Pandora:  

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.  

About Pandora NAM: 

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.  

Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.