Retail Operations Intern

Retail Sales Intern , Pandora NAM  

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.  

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career.  

About the program: 

Ready to kickstart your career in the dynamic world of global jewelry retail? Pandora’s Internship Program is designed for passionate, driven students eager to gain real-world experience while working alongside industry professionals. 

Over the course of six weeks (June 2nd to July 10th), you’ll collaborate with talented teams across key departments—tackling real projects that shape the business. This is more than just an internship; it’s an opportunity to learn from experts, build valuable connections, and refine your skills in an exciting, fast-paced environment. 

If you’re a rising junior or senior in college looking to explore the art of commerce in a vibrant, global setting, this is your chance to shine. Join us and take the first step toward a sparkling career! 

About the Team:  
 

Retail Sales operation Intern is a position on the North America Retail Operations team that’s main purpose is to provide all needed support to the store and field teams in US & Canada, while learning and coordinating with other internal Pandora departments.  

As a retail sales operations intern, you will: 

• Support coding of invoices utilizing internal Basware system 

• Support the sample process- inventory, box up and send back to LC.  

• Support projects through participating in conference calls, learning retail structure and supporting deadlines. 

• Support WFM team in Plan.Dora, listening in on conference calls and learning how a work force management and payroll tool operates.  

• Support Store operations, Store communication, Policy & Procedure, store maintenance & facilities.  

• Support Vendor Rio Sio and ensure that all the current stores’ hours are current and up to date.  

• Maintain quality service by following organization standards, developing, and recommending needed improvements as necessary. 

• Review costs spent within supplies, maintenance, various vendors and suggest ways of improvement.  

• Review current Policy and procedure manual and help format the current manual. Work with cross functional business partners to get greater understanding. 

• Be present and actively listening on conference call pertaining to relevant projects.  

• Access internal communication site to understand the workings of retail locations.  

• Support the we care committee through volunteering, offering suggestions and listening to the strategic plan for 2024 and offer any insights.  

• General understanding of budgeting for various projects 

• Development of cost saving ideas  

• Share ideas for future projects in retail locations.  

Craft your career with us if you have:  
 

• Must be at least 18 years old and legally authorized to work in the U.S. without restrictions. 

• Currently enrolled in an accredited college or university as a rising junior or senior at the time of application. 

• Pursuing a Bachelor’s degree in a relevant field, of communications, marketing, business or media relations.  

• Strong interest in gaining hands-on experience in a corporate environment. 

• Ability to work collaboratively in a team-oriented setting. 

• Excellent communication, problem-solving, and organizational skills. 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or other relevant tools preferred. 

• Eagerness to learn, adapt, and contribute to meaningful projects. 

New York City OR Maryland: $25 

About Pandora:   

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. 

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.    

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.   

About Pandora NAM:  

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.   

Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.