Learning Design Manager

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. 

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career. 

About the Team:
 

The Learning Design manager will support the business in driving revenue and sales through building effective learning content for the office and retail population.

This role will develop and implement learning strategies by designing and creating content to support learning, development, and training needs of the North America retail organization.

Your Role as a Learning Design Manager:

• Develops and implements learning strategies, content, and programs
• Designs e-learning courses, in-store training material, conference workshops
• Collaborates across the business to understand main learning and content needs, creates a learning plan to implement solutions to address these needs
• Liaises with global retail excellence and HR teams on existing content that can be locally adapted, ensure local content is in line with global standards
• Identifies knowledge gaps through in-depth research, including consultations with clients.
• Pinpoints pertinent learning outcomes and most suitable modes of instruction.
• Formulates curricula outlines that address identified skills deficits.
• Writes, edits, and structures course content in a way that bolsters learners’ retention.
• Applies adult learning principles to learning design and content
• Delivers hand-selected content in an accessible and fully engaging manner
• Curates enterprise professional in-house solutions to address organizational learning needs in alignment with existing programs - offering relevant, appropriate, and proactive learning opportunities.  Integrate assets with learning systems, educate end users, promote, measure utilization, and evaluate effectiveness.
• Applies 70-20-10 methodologies to foster a culture of learning. Promote, and measure outcomes.
• Manages projects - template tasks, assignees, dates, progress, reports, dashboards - execute strategic planning goals. Problems faced are often complex and require investigation and analysis.
• Navigates learning management systems - perform duties within the learning experience systems.
• Develops blended and immersive programs that are co-owned between a variety of business units that will enable deep learning and application. Incorporating social, creative, and collaborative learning opportunities with frequent reinforcements.
• Keeps up to date with learning design and instructional design trends, continuously build your network to help provide a benchmark for learning and capabilities activities. 

Craft your career with us if you have:
 

• 5-8 years of experience in: Learning & Development, Retail Training, or Retail Excellence.
• Specific experience in educational design. Certification or degree preferred.
• Proficiency in: Microsoft Suite, Adobe Suite, LMS, Video editing
• Travel Required: 25%
• Hybrid role based in New York City

Our Benefits:

• We Dare! We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future 
• We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts! 
• We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more 
• We Deliver! PTO Package including: Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays

NYC Salary: $115,000 - $120,000  commensurate on experience 

About Pandora:  

Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.    

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.    

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.  

About Pandora NAM: 

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.  

Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.