Executive Assistant

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. 

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career. 

About the Team:

The Executive Assistant provides high-level administrative and operational support to the Vice President, Ecommerce; Vice President, Merchandising and Strategy; and the Vice President, Finance.  This role serves as a trusted partner to the executives and their leadership teams, acting as a central point of contact for internal and external stakeholders while supporting effective collaboration across the North American Leadership Team and global partners.

This position requires exceptional organizational and project management skills, sound judgment, and the ability to manage highly confidential information with discretion. The Executive Assistant must be a proactive, solutions-oriented professional who can anticipate executive needs, manage competing priorities, and operate confidently in a fast-paced, dynamic environment.

To be successful in this role, the individual must build strong relationships and trust with leaders, peers, and stakeholders, working both independently and in close partnership with the broader Executive Assistant network. Prior experience supporting Vice Presidents and operating within a cross-functional organization is highly desirable.

Your Role as Executive Assistant:

• Proactively manage complex, high-volume calendars for three Vice Presidents, anticipating conflicts, prioritizing meetings, and protecting executive time in alignment with business objectives.
• Coordinate domestic and international travel, including detailed itineraries, logistics, and timely submission of expense reports.
• Coordinates and prepares for meetings and conference calls, may include responsibility for meeting agendas and managing presentation content.  Attendance at various meetings to take minutes and distribute information. Coordination of meetings which include arrangements for catering, securing meeting space, meeting materials, and any other preparations as needed.
• Act as a liaison between executives, their teams, and senior internal and external stakeholders, ensuring clear communication and strong working relationships.
• Support planning and execution of leadership meetings, team offsites, and visits from global partners, including scheduling, logistics, and on-site coordination.
• Partner with cross-functional teams such as Inclusion and Belonging, Communications, Finance, HR, and other Executive Assistants to support business initiatives and leadership priorities.
• Manage projects and deadlines on behalf of the supported executives, tracking deliverables and ensuring timely completion.
• Exercise sound judgment and confidentiality when handling sensitive and confidential information.
• Identify opportunities to improve processes, organization, and ways of working within the executive support function.
• Provide additional administrative and operational support as business needs evolve.
• Entire EA team supports with office team lunches, holiday party, and any other NAM office needs.
• Occasional work outside of standard business hours may be required.

Craft your career with us if you have:

• 3-5+ years of experience as an Executive Assistant, preferably supporting Vice Presidents or senior leaders
• Experience from retail, fashion or FMCG industry
• Experience from global organization
• Exceptional organizational and time management skills
• Strong written and verbal communication abilities
• High level of discretion and professionalism
• Ability to manage competing priorities in a fast-paced environment
• Strong level of interpersonal skills and the ability to interface with senior executives, displaying diplomacy, tact, and resourcefulness.
• Proficiency with Microsoft Office and collaboration tools
• Concur expense report experience
• Proactive, solutions-oriented mindset with strong follow-through

Our Benefits:

• We Dare! We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future 
• We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts! 
• We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more 
• We Deliver! PTO Package including: Vacation, Personal, Sick, Celebration days and Paid Holidays

New York Salary: $85,000 - $95,000 commensurate with experience  

About Pandora:  

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.   

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.  

About Pandora NAM: 

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.  

Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.