Store Design & Construction Store Design, Construction and Maintenance Specialist

If you have ever dreamed of being part of the world’s largest jewelry company, this is your chance!
Pandora is a multinational reality present in more than 80 countries and continues to strengthen its leadership position thanks to an ambitious expansion plan that includes new store openings every year. In Italy, over 1,600 Pandorians contribute to our success, and more than 37,000 colleagues do the same around the world.

Purpose of the role:

As Store Design, Construction and Maintenance Specialist, you will play a key role in bringing Pandora’s retail strategy to life across the SEMEA Cluster. You will manage new store openings, refit and refresh projects across both owned & operated and partner locations, while supporting ongoing maintenance activities across the network. You will be a critical point of connection between design, construction, maintenance, and a wide range of internal and external stakeholders, ensuring that every Pandora store reflects our brand standards, sustainability values, and operational efficiency targets.

Key Responsibilities

Store Design & Construction

• Support the design and planning process for new openings, refits, and refresh projects across all channels.
• Assist in scheduling and coordinating the entire store development lifecycle, from site inspections to opening day.
• Review technical drawings and construction specifications, ensuring alignment with brand guidelines and regulatory requirements.
• Collaborate with consultants, contractors, local authorities, and cross‑functional teams (Property & Network, Marketing, Sales, Global).
• Supervise construction activities, select and manage contractors, monitor progress, and ensure adherence to quality standards, timelines, and budgets.
• Ensure proper documentation and compliance with evolving regulations and internal processes.

Maintenance Management

• Support preventive and corrective maintenance activities across the cluster.
• Coordinate inspections, repairs, and system updates (HVAC, lighting, equipment, fixtures).
• Monitor suppliers for efficiency, response time, and cost‑effectiveness.
• Oversee warranty activities and track interventions through updated documentation and systems.
• Act as a liaison between construction and maintenance teams, ensuring continuity and shared learning.

Continuous Improvement

• Promote best practices in store design, construction, and maintenance across all locations.
• Ensure compliance with corporate standards and procedures.
• Contribute to refresh plans and touch‑up initiatives to maintain strong brand presence.
• Support cost‑efficiency improvements by balancing scheduled versus reactive maintenance activities.

Your Profile

• Educational background in Construction, Civil Engineering, Architecture, or a related field.
• 1–5 years of experience in project management, multi‑site operations, facility management, construction, or similar roles.
• Strong understanding of technical installations (HVAC, fire safety systems, electrical systems), as well as procurement and health & safety principles.
• Ability to read and draw layouts; familiarity with store planning principles.
• Proficiency in CAD software and MS Office (Excel, PowerPoint, Word, Outlook).
• Fluent in English.
• Willingness to travel.

Why Join Pandora?

In this role, you will be at the heart of Pandora’s retail transformation, directly influencing the quality, efficiency, and consistency of our store environments across the SEMEA cluster. You will join a dynamic and collaborative team where your technical expertise, project management capabilities, and passion for design and operations will have a direct impact on customer experience and brand performance. This is your chance to shape the physical expression of Pandora and contribute to our success.