HR Business Partner

City:  London
Country/Region:  GB
Application Deadline:  0

HR Business Partner 
Contract: Permanent 

Reporting to the Head of HR, the HRBP will be a key part of the HR Business partner team, primarily providing business partner support to our Office based teams and leading HR Projects across the BRIS Cluster.


The HRBP will work closely with the other HR Business Partners, the ER Manager, and other members of the wider HR team. They will partner, coach, and develop leaders across our Office based teams including Marketing, Finance, Property, Legal, Merchandising and E-Commerce. The HRBP will also lead and drive on HR projects that have a wider impact across the Pandora organisation in the UK and Ireland. In the UK and Ireland, we are very proud to have recently been recognised in the Sunday Times ‘Best Places to Work 2023’, one of only 11 in the ‘very large’ employers category.


The role


  • Build strong professional relationships with employees across all levels of the business,
    by providing first class HR support and coaching.
  • Proactively partner with key senior stakeholders to deliver against the people strategy that supports the delivery of company objectives.
  • Coach and develop line managers to become confident and self-sufficient in first line HR matters.
  • Support the regional talent acquisition requirements ensuring roles across the office are filled in line with business needs.
  • Take on a lead role in the implementation of organisational change projects in areas such as workforce planning, HR System changes and organisational development aligned with delivery of our strategy and goals.
  • Support and guide managers with performance improvement, talent management and development of employees.
  • Implement and drive initiatives to develop high employee engagement and reduced attrition.
  • Work with HR data and KPI’s to identify and propose areas of focus and required improvements.


About Pandora


The largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.


We pursue sustainability In everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products. 


Our people


Our global workforce is made up of over 32,000 passionate people who, in 2022, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture where we are empowered to be ourselves and equipped to deliver our very best.


As we continue to grow, we also continue to invest in our talent. We’re looking for people who share our values and can help us bring our ambitions to life.  


The successful candidate


  • HR experience supporting a diverse client group in a fast-paced environment.
  • Demonstrate depth in core areas of talent acquisition, talent management, people development, ER, workforce management, compensation and benefits and employee engagement.
  • Experience driving large scale HR change projects.
  • Eager to get involved at all levels of the HR ecosystem and not be afraid to get into the detail
  • Ability to influence and build trust with employees at all levels of the business.
  • A strong focus on employee experience is essential.
  • A continuous improvement mindset. with a passion to create optimal service delivery at all employee touchpoints.
  • Comfortable adapting to change in a fast-paced and ambiguous environment.
  • Ability to be pragmatic and provide appropriate solutions in difficult HR situations.
  • A natural presenter who is comfortable facilitating workshops and meetings.
  • A collaborator, approachable and a positive role model.
  • Able to build positive and strong relationships with a reputation for integrity and achieving results.
  • Articulate with excellent verbal and written communication skills.
  • Excellent attention to detail.
  • Exceptionally well organised and efficient.
  • Commercially savvy with a strong understanding of retail.
  • Pro-active and able to show initiative with a positive and challenging style.
  • Approachable, warm, empathetic, and pragmatic.


What can we offer you?


Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.


Our generous benefits package includes:


  • A highly competitive salary with regular salary reviews
  • Generous bonus scheme
  • Private healthcare
  • Choice of lunch on us, delivered to you whenever you are in the office!
  • Early finish Fridays (weekends with Pandora start every Friday at 3pm!)
  • 55% employee discount
  • 25 days annual leave (plus bank holidays)
  • Buy/sell holiday options
  • Celebrate your birthday with a day off to celebrate!
  • Pandora Perks: access our exclusive online platform provided by Reward Gateway, where you’ll have access to: Discounts on retail brands, cinema tickets, holidays, gym memberships and more
  • Wellness Hub: videos to help you lead a healthy lifestyle
  • Employee Assistance Programme: a completely confidential, free, counselling phone line open 24/7, all year round
  • Recognition programme: celebrate and share achievements with the wider business
  • At Pandora we love a party! Especially at Christmas, when you will receive an extra special gift


If you are looking for a new challenge, come and craft the incredible with us!


Please understand that due to the large number of applications, we regret that only online applications can be considered. Please click apply to submit your application.


Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.


*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*