Executive Assistant

Executive Assistant to the General Manager

Location: Hybrid Working with 4 days in our office in Marylebone, London.

Contract Type: Full-time 

Reports to: General Manager, UK & Ireland

About Pandora

The largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.

We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products. 

Our People

Our global workforce is made up of over 35,000 passionate people who, in 2024, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture, where we are empowered to be ourselves and equipped to deliver our very best. As we continue to grow, we also continue to invest in our talent. We’re looking for people who share our values and can help us bring our ambitions to life. 

Key Responsibilities

• Provide seamless executive support, including complex calendar management, meeting coordination, and travel arrangements.
• Act as a key liaison between the General Manager and internal/external stakeholders, ensuring clear and timely communication.
• Prepare briefing materials, presentations, and reports to support strategic meetings and decision-making.
• Anticipate needs and proactively manage priorities, deadlines, and follow-ups.
• Coordinate logistics for leadership meetings, offsites, and key events.
• Handle confidential information with absolute discretion and professionalism.
• Support and occasionally lead special projects or initiatives on behalf of the GM.
• Occasionally support UK/Ireland Directors as required
• Collaborate with other EAs and support staff to ensure smooth operations across the business.

What we’re looking for

• A natural organiser with exceptional attention to detail and the ability to manage multiple priorities.
• A confident communicator who builds trusted relationships at all levels.
• Calm under pressure, with sound judgement and a proactive mindset.
• Discreet, dependable, and deeply professional.
• Passionate about supporting leadership and enabling success behind the scenes.

What You’ll Bring

• Experience supporting senior executives, ideally in a fast-paced, matrixed organisation.
• Advanced proficiency in Microsoft Office Suite, Microsoft Teams, SharePoint and virtual collaboration tools.
• Strong written and verbal communication skills.
• Experience managing sensitive information with discretion.
• A collaborative, can-do attitude and a willingness to go the extra mile.

Craft Your Future with Pandora: A Career Built Around You

At Pandora, your career is a journey of growth, development, and limitless potential. We believe in empowering you to shape your own path and craft your own incredible.

What We Offer

Our focus is on offering you a career that’s as unique as you are. We provide the tools, opportunities, and support you need to thrive:

• Career Development & Growth: Be at the forefront of an inspiring journey with tailored development plans, mentorship, and regular reviews to ensure you’re on track to achieving your goals.
• Competitive Salary & Regular Reviews: We make sure your efforts are rewarded fairly, with regular opportunities to review your progress and success.
• Generous Bonus Scheme: Your hard work doesn’t go unnoticed, with opportunities to earn performance-related bonuses.
• Hybrid Working Flexibility: Strike the perfect balance between collaboration and focus, with three office days and two work-from-home days between Monday and Thursday.
• Early Finish Fridays: Start your weekends early by finishing work at 3 PM every Friday.
• Private Healthcare: Your wellbeing is our priority, with access to private healthcare that keeps you covered.
• Employee Discounts & Perks: Enjoy 55% off Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more.
• Annual Leave & Flexibility: 25 days annual leave plus bank holidays, with the option to buy or sell leave, and your birthday off to celebrate YOU!
• Wellness Hub & Support: Access to wellness resources and a dedicated Employee Assistance Programme offering free, confidential support 24/7.
• Recognition & Celebrations: Your achievements are our success. With a recognition programme and regular celebrations, we ensure every success is shared and appreciated.

At Pandora, we believe in creating not just a job, but a journey of fulfillment, growth, and success. If you’re ready to take the next step in crafting your incredible career, join us and let’s build something extraordinary together.

Your future is waiting – craft the incredible with Pandora!

Please understand that due to the large number of applications, we regret that only online applications can be considered. Please click apply to submit your application.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*