Senior Digital Manager

City:  London
Country/Region:  GB
Application Deadline:  0

Job title: Senior Digital Manager 


Contract: Full-time 


Location: Hybrid working model with a Central London office  


About Pandora 


The largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business. 

We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products.   


Our People 


Our global workforce is made up of over 26,000 passionate people who, in 2021, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture, where we are empowered to be ourselves and equipped to deliver our very best. As we continue to grow, we also continue to invest in our talent. We’re looking for people who share our values and can help us bring our ambitions to life.    


What to expect from the role: 



  • Reporting into the Head of Paid Media, responsible for leveraging Digital marketing channels to build brand desire and drive qualified traffic to both the stores and the website.  

  • Work closely with the Search Marketing Manager to lead and execute the UK & Ireland Digital strategy in line with both the global and local communications calendar. 

  • Responsible for Paid & Owned Social & Digital Display 

  • This role is a key interface between the global media, creative and brand activation departments to ensure local marketing needs are fulfilled. 

  • Push the boundaries with innovative ideas to ensure PANDORA stays ahead of the competition. 

  • As Digital Manager you will manage and optimise the digital brand budget in line with ROAS and brand metrics. 


Performance & Digital Excellence 

  • Work closely with the Consumer Insights Analyst, Ecommerce team and Finance Business Partner to align on traffic, ROAS/KPI targets for each of the channels/agencies to adhere to 

  • Implement regular reporting structure to evaluate ROAS/KPIs on a weekly/monthly/quarterly basis vs LY and targets to ensure that the brand metrics and commercial goals are being delivered. 

  • Manage channel optimisations together with agencies to drive cost efficient channel performance and work to understand the impact of how digital channels work together. 

  • Follow best practice guidance from external sources, Global media teams, and agencies to ensure effective digital marketing execution. 

  • Lead UK and global communication to share market knowledge, performance and innovative digital marketing activities to improve performance. 



  • The position is a key day-to-day contact with the digital arm of the UK media and influencer agency.  

  • Provide day-to-day management and support for the Digital team 

  • Responsible for development, training and progression including development talks and regular one-to-one mentoring 

  • Work with internal stakeholders to align digital marketing content strategy with overarching UK marketing calendar 

  • Build strong relationships with local eCom, offline media, CRM, PR and VM teams to ensure 360 alignment Agency Management  

  • Manage key relationships across eCommerce, Digital Marketing, PR and with relevant third-party agencies  

  • Build a strong relationship with platform (Google/Facebook/Snap/Pinterest/TikTok) account managers to leverage support and training and Pandora applicable insights 


What we are looking for:  


  • 5-6 years solid experience in managing and optimising digital marketing activity 

  • Excellent at developing close and preferred relationships with key platform partners to get deeper insights, adapt to evolving best practices and secure first-to-market opportunities. 

  • Extensive Experience of using digital marketing platforms (Adobe Analytics, Google Campaign Manager, Meta, etc)  

  • Strong communicator and brand ambassador 

  • Can build and maintain productive relationships with key internal and external stakeholders. 

  • Thrives in a dynamic, changing and fast-paced environment. 

  • Stays up to date with the latest best practice and trends   in digital marketing and eCommerce. 


Why work with us? 


We offer a number of unique benefits that make Pandora a great place to work: 


  • A highly competitive salary with regular salary reviews 

  • Generous bonus scheme 

  • Private Healthcare  

  • Early finish Fridays (weekends with Pandora start every Friday at 3pm!) 

  • 55% employee discount 

  • Free daily lunch credits 

  • 33 days holiday (including Bank Holidays) 

  • Buy/sell holiday options 

  • Celebrate your birthday with a day off to celebrate! 

  • Join our Employee Wellbeing Centre – including access to; Employee Assistance Programme, ‘Cycle to Work’ scheme, gym discounts and more . . . 

  • Winniperks - Our online benefits platform with plentiful retail, hospitality and entertainment discounts 

  • At Pandora we love a party! Especially at Christmas, when you will receive an extra special gift. 


To submit your application, please click apply 

If you require reasonable adjustments in place during your interview(s), please notify the recruiter ASAP during the recruitment process