Consumer Insights & Marketing Analyst

Consumer & Marketing Insights Analyst

Contract: Permanent
Location: Hybrid working model (Tues-Thurs in the office) and WFH 2 days a week

The role

Pandora’s Consumer & Marketing Insights Analyst will be the gatekeeper of all customer, market and brand data for Pandora BRIS (British Isles, inclusive of UK and Ireland). You’ll utilise relevant internal and external tools and partners to keep the business up to date on KPI progression, market landscape and competitor activity, offer strategic recommendations, and support the Marketing team in making key decisions that drive home our business objectives and traffic/revenue targets.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. 

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. 

Our people

Our global team of over 33,000 passionate individuals helped Pandora achieve record earnings in 2023, driven by a new long-term growth strategy. This rapid progress has fostered an ambitious and empowering culture.

As we grow, we continue to invest in our talent. We're seeking people who share our values and can help us realise our ambitions.

What to expect from the role

Data Maintenance and Reporting

• Work with the relevant sources to continuously collate relevant data and insights for the BRIS business.
• Ensure local reports are regularly updated and shared with the relevant stakeholders.
• Develop strong relationships with the Global teams to ensure BRIS are up to date on data systems and requirements, and always on the roadmap for any studies/trials.
• Support with the collation of ad hoc reports to support e.g. senior leadership or external partner discussions.
• Have an in-depth understanding of both our current and target customer and be able to speak clearly to who they are and how they behave.
• Have an in-depth understanding of our long-term brand strategy and be able to speak to the role insights plays in that.
• Make and maintain good relationships with external partners (Google, YouGov, Kantar etc.) and work with them on any relevant market research.

Strategic Recommendations and Planning

• Be able to structure clear commentary and turn data into fact-based recommendations and/or hypothesis.
• Conduct continuous analysis of competitors and the wider market to ensure we’re always on top of external influences on the brand.
• Conduct continuous analysis of the business to be able to identify opportunity areas.
• Support the Go-To-Market team on establishing the strategies for key business units, projects and launches.
• Connect the dots between strategy and performance, guiding the marketing team on potential optimisations.
• Support the marketing team in evaluating the effectiveness of our campaigns and content strategy to inform future planning.
• Work closely with the other analyst roles across BRIS to ensure we’re sharing information and aligned on business narratives.

About You

In order to be considered, you must demonstrate the following:

• 2 years’ experience in an analyst role, ideally within the retail sector.
• Strong experience working with data and building data-led recommendations.
• Excellent communication skills, both written and verbal.
• Highly organised, with an ability to work to deadlines, and to plan and prioritise short and long-term tasks effectively.
• Experience using key platforms such as Google Analytics.
• The ability to work with IT resources such as databases and spreadsheets, for the collection and management of information.
• Enthusiasm, positive approach, energy and a passion for marketing.

Craft Your Future with Pandora: A Career Built Around You

At Pandora, your career is a journey of growth, development, and limitless potential. We believe in empowering you to shape your own path and craft your own incredible.

What We Offer

Our focus is on offering you a career that’s as unique as you are. We provide the tools, opportunities, and support you need to thrive:

• Career Development & Growth: Be at the forefront of an inspiring journey with tailored development plans, mentorship, and regular reviews to ensure you’re on track to achieving your goals.
• Competitive Salary & Regular Reviews: We make sure your efforts are rewarded fairly, with regular opportunities to review your progress and success.
• Generous Bonus Scheme: Your hard work doesn’t go unnoticed, with opportunities to earn performance-related bonuses.
• Hybrid Working Flexibility: Strike the perfect balance between collaboration and focus, with three office days and two work-from-home days between Monday and Thursday.
• Early Finish Fridays: Start your weekends early by finishing work at 3 PM every Friday.
• Private Healthcare: Your wellbeing is our priority, with access to private healthcare that keeps you covered.
• Employee Discounts & Perks: Enjoy 55% off Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more.
• Annual Leave & Flexibility: 25 days annual leave plus bank holidays, with the option to buy or sell leave, and your birthday off to celebrate YOU!
• Wellness Hub & Support: Access to wellness resources and a dedicated Employee Assistance Programme offering free, confidential support 24/7.
• Recognition & Celebrations: Your achievements are our success. With a recognition programme and regular celebrations, we ensure every success is shared and appreciated.

At Pandora, we believe in creating not just a job, but a journey of fulfillment, growth, and success. If you’re ready to take the next step in crafting your incredible career, join us and let’s build something extraordinary together.

Your future is waiting – craft the incredible with Pandora!

Please understand that due to the large number of applications, we regret that only online applications can be considered. Please click apply to submit your application.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*