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Retail HR Development Specialist

City:  Lisboa
Country/Region:  PT
Application Deadline:  31/12/2024

Location: Portugal 

 

We are looking for a skilled and dedicated Retail HR Development Specialist with expertise in employee lifecycle management from a people-focused perspective. In this role, you will be instrumental in empowering our Store Managers across Portugal, guiding them to master all aspects of effective people management—from talent acquisition and onboarding to development and feedback. Your expertise will help our Store Managers cultivate high-performing teams, ensuring an outstanding employee experience and fostering a supportive, growth-oriented work environment.

 

WHAT YOU WILL DO 

 

Field Support:

  • Spend significant time on-site at our stores, observing current dynamics and understanding challenges firsthand.
  • Partner with Store Managers to provide real-time guidance and support, offering tailored action plans for improving people management practices.
  • Work collaboratively to address specific store needs, helping Store Managers apply best practices in employee management and engagement.

 

Stakeholder Collaboration:

  • Work closely with the HR and Retail teams to align training goals and ensure seamless integration of HR initiatives within store operations.
  • Partner with HR Business Partners (HRBPs) to prioritize people management initiatives, ensuring strategic HR alignment with retail objectives.

 

Training and Development:

  • Identify the training and development needs of Store Managers specifically in people management, delivering targeted programs in recruitment, onboarding, feedback, and team development.
  • Collaborate with HR to create content and resources that address identified gaps and provide Store Managers with essential tools for talent management.

 

Coaching:

  • Provide personalized coaching for Store Managers to enhance their leadership skills in real-world situations.
  • Equip Store Managers with techniques for effective recruitment, onboarding, and employee performance evaluation, as well as for conducting sensitive conversations.
  • Promote open, constructive communication between Store Managers and their teams, fostering a positive work environment.

 

Performance Assessment:

  • Regularly assess and provide feedback on Store Managers’ people management skills, supporting their professional growth and development.

 

Recruitment Support:

  • Play an active role in supporting recruitment efforts for Store Managers and other key roles, ensuring the selection of candidates who align with our values and growth goals.

 

Progress Reporting:

  • Track and report on Store Managers’ development in people management, providing insights for ongoing strategic HR and training decisions.

 

MORE ABOUT YOU 

 

  • Proven experience in training, coaching, or developing retail management teams in a fast-paced environment. 

  • Fluent in Portuguese. English and/or Spanish are highly valued.

  • Strong understanding of retail operations and best practices. 

  • Excellent communication and interpersonal skills. 

  • Ability to motivate and inspire team members. 

  • Proficient in conflict resolution and problem-solving. 

  • Experience with recruitment and talent acquisition. 

  • Strong organizational skills and attention to detail. 

  • Passion for customer service and team dynamics. 

  • Availability to travel up to 80% of the time. 

 

WHAT WE OFFER

 

  • Competitive salary and benefits package. 

  • Initial project duration of 6 months, with the possibility of extension. 

  • A supportive and dynamic work environment. 

  • The opportunity to make a significant impact on our stores' success. 

 

Did we get your attention? 

  

We hope that you feel confident applying, however if you have more questions regarding the role, please contact: 

  

Luca Maselli 

Talent Acquisition Team 

lumas@pandora.net 

  

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you! 

  

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com. 

  

About Pandora 

  

Pandora is the world’s largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,600 concept stores. 

Headquartered in Copenhagen, Denmark, Pandora employs 30,000 people worldwide and crafts its jewellery at two LEED Gold-certified facilities in Thailand using mainly recycled silver and gold. Pandora is committed to leadership in sustainability and has set science-based targets to reduce greenhouse gas emissions by 50% across its own operations and value chain by 2030. The company is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 23.4 billion (EUR 3.1 billion) in 2021. 

  

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued. 

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