Senior Manager, Manufacturing Excellence

City:  Lamphun
Country/Region:  TH
Application Deadline:  Until Hire

Main purpose of the role:

  • Strategic results: Drive strategic & tactical decisions for the production units and align resources to deliver key functional objectives in alignment with PPT strategic goals.
  • Best-in-class manufacturing: Oversee and create best-in-class jewelry production operations, maintain high standards of operations and adopt of best-practices to ensure consistency across production units.
  • Customer centricity: Strive to deliver the best of PANDORA, innovate & adopt new manufacturing techniques and stay true to design objectives
  • Financial results: Ensure overall performance in cost, quality, service, resilience, agility and sustainability.
  • Collaborative: Openly engage stakeholders for critical activities. Take accountability and ensure effective collaboration with all functions.
  • People: Improve and sustain eNPS to be within the top quartile.
  • Inspirational leadership: Build a diverse and trust-based leadership team, manned with ideal team players who works as a true team across sub-functions. Embody strong culture of collaboration.

Key accountabilities:

Key objectives:

  • Drive, manage and facilitate strategic focus area and business challenge for Plant operation as well as Crafting and Supply then structurally follow up on execution of initatives
  • Manage the project and the key stakeholder as well as facilitate meeting and discussions to make sure the projects progress as plan to achieve the desired outcomes. Be able to identify risk and issues to formulate mitigation action and solution.
  • Create governance, framework and roadmaps for all plant strategic initiative and support plant leadership teams in creating strategic roadmaps as well as seeking alignment within the organization and with the management team
  • Support the management decision making process by gathering and analysis information then formulate solutions, proposing recommendation to the management and communicate the direction to related stakeholders
  • Strive to deliver the best of PANDORA and inspire plant leadership teams to continuously challenge status quo, to be proactive and to be change agents with owner mentality


Key duties:

Strategic Leadership:

  • Develop and execute a comprehensive plant strategy aligned with the company's goals and objectives.


Plant Value Optimization:

  • Identify areas for E2E process within manufacturing operations through data analysis, benchmarking, and performance metrics to support strategic initiative.
  • Collaborate with related stake holder to new disruptive approach in order to enhance operation efficiency and result in overall plant optimization including in people, cost, quality, service, resilience, agility and sustainbility

Cross-Functional Collaboration:

  • Collaborate with I&PD,C&SQ, Supply chain, and Plant operaiton teams to align manufacturing processes with product design and demand forecasts.
  • Facilitate effective communication and collaboration between different departments to ensure smooth operations and strategic execution.

Risk Management:

  • Identify potential risks within manufacturing processes and develop mitigation strategies to ensure uninterrupted production.

Data Analysis and Reporting:

  • Utilize data analytics tools to monitor key performance indicators (KPIs) and provide regular reports on the performance of manufacturing operations.
  • Use data-driven insights to make informed decisions and recommend improvements.

Continuous Learning:

  • Stay up-to-date with industry trends, best practices, and emerging technologies related to manufacturing excellence.
  • Attend conferences, workshops, and training sessions to enhance knowledge and skills.

Budget Management:

  • Manage the budget for strategic operation related, ensuring efficient allocation of resources.