Officer, General Services (Lamphun)
Imagine being part of the Supply Chain Team at the world’s largest jewellery brand, where your proactive and detail-oriented nature will shine. You will play a key role in ensuring the seamless daily operation of transportation services, parking, locker management, and facility upkeep. By collaborating with internal teams and external service providers, you will help maintain adherence to service level agreements (SLAs), manage inventory, and enhance overall operational efficiency.
We love that you will...
- Oversee and ensure smooth operations of General Services, including Transportation, Parking, Center Car, and Locker Services.
- Daily monitoring and control of transportation services (both day and night shifts) to meet employee needs, while coordinating with relevant departments to align information.
- Liaise with the local team, Procurement, Finance, IC, and other functions to manage service contracts effectively.
Key Responsibilities:
- Service Provider Management: Ensure compliance with SLAs by monitoring and executing daily activities of service providers. Provide feedback and input to centralized General Services.
- Transportation & Locker Services: Manage and monitor the transportation schedules (buses, parking, center car) and locker services for both day and night shifts. Ensure services run smoothly.
- Parking Management: Organize and monitor daily parking arrangements for both management and employees.
- Locker Maintenance: Ensure that all lockers are always ready for use.
- Employee Feedback: Respond to employee feedback by creating effective solutions using sound judgment.
- Inventory Management: Monitor supplies and coordinate with procurement to ensure inventory is adequate and available.
- Expense Planning: Plan and manage expenses related to transportation, parking services, and factory supplies.
- Stock Control: Maintain control of stock for factory supplies, ensuring they are always sufficient and ready to use.
- Reporting: Prepare and consolidate monthly reports and presentations on service operations.
- Facility Management: Ensure the smooth operation of general facilities and services across the designated areas.
- Documentation Management: Ensure documents related to General Services are processed and signed accurately and efficiently.
- AX System: Utilize the AX system to create PR orders related to repair and maintenance services.
- Audit Support: Provide data and support for internal and external audits and risk assessments.
- Company Events: Support and participate in company activities as needed.
- Other Duties: Perform other tasks as assigned by the Manager.
We love that you are...
- Graduate with a Bachelor's degree in Business, Operations, or a related field.
- 1-2 years of experience in facility or general services management, preferably in a manufacturing or service environment.
- Strong communication and collaboration skills; ability to coordinate with multiple teams and vendors.
- Excellent organizational and time management skills.
- Proficiency in using MS Office and experience with inventory/ERP systems like AX is a plus.
- Strong analytical and problem-solving skills with attention to detail.
About Pandora Crafting & Supply
Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there will be 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.
About Pandora Group
Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalization, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,700 points of sale, including 2,600 concept stores.
Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 33,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 28.1 billion (EUR 3.8 billion) in 2023