Manager, Manufacturing Quality Control

Imagine being a part of a purpose-driven company that creates meaningful moments and celebrates individuality through beautifully crafted jewelry. If you are passionate about driving quality excellence and continuous improvement in a world-class manufacturing environment. Then you might be our next Manager, Manufacturing Quality Control.

We love that you will…

Strategic Leadership

• Execute strategic decisions to support the Manufacturing Quality function in line with Crafting & Supply goals.
• Drive initiatives that align with the broader supply chain and production strategy.

Quality Control

• Oversee inspection processes to ensure on-time product delivery in full compliance with quality specifications.
• Maintain accurate documentation for inspection and quality assurance.
• Engage in end-to-end product quality processes and integrate feedback into product and process improvement.
• Lead innovation projects to optimize inspection, improve efficiency, and enhance productivity.
• Make critical quality decisions to balance manufacturing capability and product requirements.

People Development

• Develop and inspire a high-performing team to support Pandora's quality vision.
• Promote a strong quality-focused culture throughout the organization.

Customer Satisfaction & Reporting

• Proactively address quality concerns and elevate prevention strategies to exceed customer expectations.
• Monitor and respond to quality reports to drive continuous improvement.

We love that you are…

• Bachelor’s degree in Engineering, Science, or related field (Master’s degree preferred).
• 3–5 years of experience in manufacturing quality control or quality management.
• Strong knowledge of manufacturing processes, ideally within jewelry or a relevant industry.
• Deep understanding of quality control principles and standards.
• Proven experience in stakeholder management and cross-functional collaboration.
• Strong problem-solving, analytical, and decision-making skills.
• Self-motivated, change-ready, and committed to excellence.
• Effective communication and team leadership skills.
• Ability to manage complexity while delivering exceptional results.

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted by over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewelry brand with our craftsmanship. You will be part of a team of improving tooling and report to the Director, Manufacturing Quality (Lamphun), who also oversees overall plant processes and improvement. 

Join a team that is as diverse and inclusive as our jewellery. We believe in and value creative thinking and ensure that there are equitable opportunities for all.

• Foster your growth and craft opportunities through our learning and development programmes.
• At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.
• Transportation services are also available to drop you at the other community areas. 

About Pandora Crafting & Supply 

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there will be 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods. 

About Pandora Group 

Pandora is the world’s largest jewellery brand, specializing in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora Employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.