Sales Training Analyst and Coordinator H/F

Sales Training Analyst and Coordinator

Location: Paris La Défense 

The Sales Training Analyst & Coordinator plays a key role in planning, monitoring, and evaluating training initiatives to ensure alignment with business objectives. This position combines analytical responsibilities with operational coordination to support the Sales Training department and enhance the effectiveness of retail teams.

Reporting to the Sales Training Manager Western Europe (France, Spain, Portugal), your main responsibilities will include:

Training Analysis and Reporting

• Analyze training results and performance metrics to assess impact and identify areas for improvement.
• Regularly track completion rates and prepare monthly, semi-annual, and annual reports.
• Evaluate training materials and recommend enhancements based on feedback and best practices.

Program Coordination

• Plan and schedule training activities according to business priorities.
• Collaborate closely with Retail teams to define rollout dates, implementation timelines, and evaluation processes.
• Provide logistical and administrative support for all training sessions.

Communication and engagement

• Promote training initiatives across internal networks and during commercial meetings.
• Gather feedback from retail teams to understand challenges and adapt programs accordingly.
• Share our feedback and results with the Global Training team based at Pandora’s headquarters in Denmark.

Continuous Improvement

• Conduct competitive benchmarking to identify innovative training practices.
• Monitor and manage the training budget effectively.

Required Skills & Competencies

• Strong analytical and organizational skills.
• Proficiency in data analysis and data visualization tools
• Excellent communication and coordination abilities.
• Cross-functional teamwork and adaptability
• Knowledge of training methodologies and best practices.
• Ability to manage budgets and track expenses.

Language Skills

• Fluent in English (written and spoken).
• Spanish proficiency is a strong advantage; Portuguese is highly appreciated.

Technical Skills

• Proficiency in reporting tools including Excel and Power BI.
• Experience working with Learning Management Systems (LMS).
• Familiarity with tools such as Adobe Premiere, Synthesia, and Kahoot is a plus.

About Pandora

Pandora is the world’s largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,600 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED Gold-certified facilities in Thailand using mainly recycled silver and gold. Pandora is committed to leadership in sustainability and has set science-based targets to reduce greenhouse gas emissions by 50% across its own operations and value chain by 2030. The company is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 23.4 billion (EUR 3.1 billion) in 2021.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.