Retail Operations Specialist

City:  La Défense
Country/Region:  FR
Application Deadline:  28/06/2024

Job Title: Retail Operations Specialist

Department: Retail Excellence

Hierarchical Reporting: Retail Excellence Manager

Location: Paris


As the Retail Operations Specialist, your main mission is to plan, coordinate, and execute operations related to the activities of the France stores. You will be responsible for project management aimed at optimizing operational efficiency, enhancing the customer experience, and contributing to revenue growth.




Project Management:

  • Ensure coordination between different teams involved to ensure project success.
  • Coordinate, plan, and supervise the implementation of store openings and closures.
  • Deployment & daily animation of the new internal communication tool.


Optimization of processes related to the life of our network and partners:

  • Manage orders for consumables, uniforms, and any other items necessary for the operation of our stores.
  • Analyze existing operational processes and propose improvements.
  • Implement initiatives to increase operational efficiency and reduce costs.
  • Ensure the proper management of partnership contracts for franchisees.


Reporting and Analysis:

  • Develop periodic reports on budgetary progress.
  • Conduct analyses to identify opportunities for continuous improvement.


Internal Collaboration:

  • Work closely with marketing, legal, sales, and finance teams.
  • Ensure effective communication with different departments within the company.




  • University degree in business, management, or a similar field.
  • Fluent French and English required.
  • 3-5y of experience.
  • Experience in project management.
  • Excellent planning, organizational, and coordination skills.


Did we get your attention?


We hope that you feel confident applying, however if you have more questions regarding the role, please contact:


Ksenia Thompson

Talent Acquisition Manager Western Europe


If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!


We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site


About Pandora


Pandora is the world’s largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,600 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 30,000 people worldwide and crafts its jewellery at two LEED Gold-certified facilities in Thailand using mainly recycled silver and gold. Pandora is committed to leadership in sustainability and has set science-based targets to reduce greenhouse gas emissions by 50% across its own operations and value chain by 2030. The company is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 23.4 billion (EUR 3.1 billion) in 2021.


At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.