Human Resources Business Partner

City:  La Défense
Country/Region:  FR
Application Deadline:  29/05/2023

Retail HR Business Partner 

Paris, France


Reporting to the HR Manager, France, you will act as the point of contact for Regional Sales Managers (RSM) and Divisional Sales Managers (DSM) and the store population, advising in people management, headcount management, legal aspects, people performance and career pathways as well as managing general HR activities. Working closely with the sales department, the HR Retail Business Partner actively supports discussions about company best practices and supports change management projects within the retail space.  




The Retail HR Business Partner role focuses largely on three main areas of responsibility :  


Recruitment, Management & Development


  • Support Store Managers, alongside RSMs and DSMs, in recruitment for new openings, turnover and seasonal activities 

  • Advise managers in induction activities and support them in setting up the learning process for employees 

  • Act as a champion for Pandora’s values, and involve staff in living these values 

  • Identify employees with high potential for growth opportunities 

  • Analyse staffing needs  

  • Coach and support staff in-store, as well as RSMs and DSMs, providing learning on the job with the support of our Training team 




  • Support the Payroll & Administration activity of managing issues related to contracts, administrative activities or policies 

  • Be the first Point of Contact for store staff  

  •  Monitor the correct use of HR systems and support on administrative tasks and practices  

  • Implement Compensation and Benefits plans in line with the company and regional strategy  

  • Support the communication of company policy information  

  • Track related invoices / purchase orders and be responsible for the budget 

  • Provide required analyses, reporting and documentation for projects 


Labour Law Aspects


  • Manage the disciplinary process involving Store Managers, RSMs and DSMs 

  • Manage contractual aspects related to the retail population 

  • Manage legal practices and labour law issues 

  • Manage relationships with Trade Unions  

  • Ensure HR Compliance across the Spanish region  




  • 5+ years of experience in HR - talent management, HRBP, generalist

  • An understanding of working in a matrix environment with international working relationships 

  • Fluent in French and English

  • Excellent MS Office knowledge (with a focus on Excel and PowerPoint) 

  • Ideally, experience on SAP Success Factors (SIRH) 

  • Good knowledge of National Collective Bargaining Agreement, labour laws and litigation  



Did we get your attention?


We hope that you feel confident applying, however if you have more questions regarding the role, please contact:


Ksenia Thompson

Talent Acquisition Manager Western Europe


If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!


We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site


Icing on the cake


You will be working out of our beautiful Office in Paris, established in 2011 and designed to unite and inspire our teams.


About Pandora


Pandora is the world’s largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,600 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 30,000 people worldwide and crafts its jewellery at two LEED Gold-certified facilities in Thailand using mainly recycled silver and gold. Pandora is committed to leadership in sustainability and has set science-based targets to reduce greenhouse gas emissions by 50% across its own operations and value chain by 2030. The company is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 23.4 billion (EUR 3.1 billion) in 2021.


At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.