CRM Marketing Internship
Role - CRM Assistant
Contract - Internship 6 months
Salary - 1500 eur
Reporting to the WEEU CRM Manager in the Marketing team, the CRM Assistant will collaborate in the execution of the CRM campaigns together with the CRM specialists (France, Iberia). The CRM assistant will elaborate reports based on the results of the campaigns, benchmarks (both CRM and loyalty) and will support in the presentations of the CRM/Loyalty activities to other teams in the company.
CRM ROADMAP
• Support in the production of email campaigns: prepare email templates in different languages, edit urls (product & landing pages, in coordination with the E-comm team), add disclaimers when relevant, create & check the proofs for each version of the campaign, execute the operational feedback and changes.
• Create scenarios in Bloomreach for standard campaigns and basic segmentations (Active Tiers, My Pandora)
• Support in the graphic briefing process: handle the assets requests follow-up (if deadlines are not met, assets don’t work...) using the team’s shared brief presentation.
• Support the team in meetings presentations: Execution meetings, Project Pink, Global Monthly Calls, My Pandora, etc.
ANALYSIS AND REPORTING
• Support the team in the weekly reporting: creation of the reporting template (PPT & Excel), including NLs mock-ups and planning for the upcoming week. Deep dive in the email performances providing highlights on most clicked blocks and products.
• Monthly CRM Benchmark for France, Spain and Portugal, as well as specific ones on demand such as loyalty benchmark or deep dive on specific competitors when relevant
• Collaborate on Project Pink results presentation.
COMMUNICATION FLOW
• Regular contact with other local teams (Go-to-Market, Media, Ecommerce)
MORE ABOUT YOU
• First previous professional experience in CRM
• Good Knowledge of digital landscape
• Strong analytical skills and attention to details
• Fluent French, professional English
Recruitment Process
Once you apply, here’s what you can expect:
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A response within two weeks of your application.
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If your profile is shortlisted, an initial interview with one of our recruiters.
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Followed by 3 to 4 technical interviews to assess your fit.
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If you meet a recruiter but are not selected, you will receive constructive feedback within a week. We greatly value the effort and time invested in your application.
Did we get your attention?
We hope that you feel confident applying, however if you have more questions regarding the role, please contact:
Ksenia Thompson
Talent Acquisition Manager Western Europe
kstho@pandora.net
If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!
We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.
About Pandora
Pandora is the world’s largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,600 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 30,000 people worldwide and crafts its jewellery at two LEED Gold-certified facilities in Thailand using mainly recycled silver and gold. Pandora is committed to leadership in sustainability and has set science-based targets to reduce greenhouse gas emissions by 50% across its own operations and value chain by 2030. The company is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 23.4 billion (EUR 3.1 billion) in 2021.
At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.