Key Account Manager
Lead key accounts, influence strategy, and grow your commercial career!
Join us as a Key Account Manager and play a pivotal role in driving growth through strategic distributor partnerships. In this role, you will manage and grow key accounts by building trusted relationships with distributors, optimizing go-to-market execution, and translating commercial strategy into measurable results. If you thrive in a fast-paced environment, enjoy influencing cross-functional stakeholders, and have a proven track record of managing distributor performance, commercial negotiations, and joint business planning, this is an opportunity to make a visible impact while growing your career with us.
About the role
Reporting to the Sales Director, this Key Account Manager will play a critical role in driving sustainable commercial growth by managing and developing strategic distributor partnerships. You will combine deep relationship management with commercial expertise to deliver joint business plans, drive Sell-In and Sell-Out performance, and grow our wholesale footprint across the Asia Cluster. Working cross functionally with Sales, Marketing, eCommerce, Property & Network, Merchandising, and Finance to build and execute joint business plans, optimize distributor performance, and identify new growth opportunities
You will foster an inclusive, engaging, and high-performing culture, embedding Pandora’s core values—Dream, Dare, Care, and Deliver—in everything we do.
Key areas of responsibilities
- Manage and grow key distributor partnerships, building trusted long-term relationships
- Lead joint business planning with distributor partners to unlock growth opportunities
- Identify, negotiate, and deliver new business opportunities, including new store openings, expansion, and upgrading existing multibrand accounts
- Own forecasting, P&L delivery, and performance against channel KPIs (Sell-In, Sell-Out, UPT, basket size, margin)
- Partner closely with Merchandising, Sales, eCommerce, Property & Network, and Marketing to deliver integrated channel strategies
- Support business development initiatives including new store openings, distribution expansion and account growth.
- Conduct regular business reviews with partners to monitor KPIs and drive performance
- Ensure high brand and visual standards across our partner stores
What type of expertise does the position need?
- 5+ years’ experience in new business develop in wholesale and retail ideally in fashion, jewellery, or FMCG
- Strong background in joint business planning with franchise, department store, or multibrand partners across multiple markets in Asia
- Proven ability to manage Sell-In and Sell-Out forecasting and reporting
- Excellent relationship management skills with a track record of building collaborative, win-win partnerships
- Commercially astute, target-driven, and confident in managing account P&L
- Advanced skills in Excel and PowerPoint (Power BI / Tableau an advantage)
Why join Pandora in Asia?
At Pandora, we’re committed to creating a workplace where people feel supported, trusted, and inspired to grow. Since 2021, we’ve expanded our global workforce by 40% while reducing attrition by 25% —progress made possible by inclusive leadership, strong internal mobility, and a culture that values care, courage, and connection.
We offer a thoughtfully curated suite of benefits to support your wellbeing, growth, and lead the life you love. These include performance-based rewards and access to global leadership development programs. Our culture embraces creativity and individuality, and supports internal mobility.
As part of a company committed to sustainability, diversity, and craftsmanship, you’ll have the platform to lead with purpose and shape the future of a globally recognised brand.
Did we get your attention?
Do you envision yourself in this role and are ready to shape the future of jewellery, we encourage you to apply. We review applications on a rolling basis and we recommend submitting yours as soon as possible.
Learn more about Pandora at www.pandoragroup.com
The icing on the cake
This role offers an opportunity in Singapore, a world-class city known for its innovation, sustainability efforts, and multicultural society — making it the ideal location for Pandora’s regional team.
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.
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