eCommerce Trading Specialist (m/f/d) - Hamburg
FOR OUR HEAD OFFICE NORTHERN EUROPE, BASED IN HAMBURG, WE ARE LOOKING FOR YOU!
eCommerce Trading Specialist (m/f/d) – Hamburg
WE DELIVER • WE DREAM • WE CARE • WE DARE
As an eCommerce Trading Specialist, you will take ownership of driving commercial performance for 2-3 Northern Europe markets, ensuring that Pandora’s digital storefront excels in delivering sales growth, profitability, and an exceptional customer experience.
Working as part of a collaborative team of Trading Experts, you’ll align daily trading activities with market-specific goals while contributing to the overall success of Pandora’s Northern Europe eCommerce strategy. This role is ideal for someone with a strong commercial mindset, technical expertise, and a passion for creating impactful customer experiences.
WE DELIVER – Let’s deliver together:
Driving Market-Specific Commercial Success
- Lead daily trading activities for 2-3 markets ensuring revenue, conversion, and other key metrics meet or exceed targets
- Execute market-specific strategies to capitalize on local opportunities, align with seasonal trends, and optimize trading performance
- Monitor sales trends, identify growth opportunities, and adapt strategies to maximize the market’s potential
- Partner with the eCommerce Trading Manager to ensure that market-specific goals align with regional and global priorities
Optimizing the Local Customer Journey
- Collaborate with the eCommerce Content Manager to tailor the customer journey for specific markets ensuring it aligns with local customer preferences and cultural nuances
- Continuously improve website usability, navigation, and promotional setups to enhance the shopping experience for local audiences
- Launch testing and experimentation initiatives (e.g., A/B testing) to optimize customer engagement and site performance in multiple markets
Collaborative Execution
- Work alongside other Trading Experts and cross-functional teams to share insights, align on best practices, and enhance overall team performance
- Collaborate with local departments and the Global eCommerce team to implement market-relevant strategies and technical improvements
- Actively contribute to a culture of collaboration, innovation, and shared success within the trading team
Performance Monitoring & Insights
- Use analytics tools to track key performance metrics for 2-3 markets, providing regular reports and actionable recommendations
- Identify market-specific trends and insights to inform trading strategies and improve commercial outcomes
- Proactively propose optimizations to improve conversion, average order value, and customer retention
WE DREAM – This is what we dream of:
- A commercially driven eCommerce professional with experience in onsite trading or digital retail
- Skilled in using eCommerce platforms like Salesforce Commerce Cloud or similar solutions to execute trading strategies
- Analytical and data-driven, with a proven ability to translate insights into impactful actions
- Familiar with the online retail landscape and online shopping behavior
- A collaborative team player who thrives in dynamic environments and is passionate about delivering exceptional digital experiences
- Results-oriented, proactive, and committed to contributing to both individual and team success
- Fluent in English, and basic knowledge in German and/or Dutch are welcome
WE CARE - what you can expect:
We truly care to offer you a great place to work!
- Internationally successful company with a flat hierarchy
- A highly motivated team with a Can-Do-Attitude
- A great discount on our jewelry
- Personal and professional development through regular e-learning modules, trainings and workshops
- Beautiful & modern office space in the Hamburg city center
- Gym membership at Fitness First at a reduced Pandora-Corporate-Rate
- Cooperation with corporate benefits & free access to a benefits portal for discounted tickets for sport, culture events and corporate deals
- Monthly Sodexo vouchers
- Company subsidised public transport ticket
- Company pension scheme with an attractive employer contribution and insurance package
- Flexible working time with opportunities for mobile working & Mobile Working Kit Allowance
We love to celebrate special moments together that matter to us like your birthday, where you are given a special leave day, or with corporate events in the summertime & at Christmas.
We DARE - you to apply.
We are looking forward to welcoming you!