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eCommerce Analytics Specialist (m/f/d) - Hamburg

City:  Hamburg
Country/Region:  DE
Application Deadline:  /

FOR OUR HEAD OFFICE NORTHERN EUROPE, BASED IN HAMBURG, WE ARE LOOKING FOR YOU!

 

eCommerce Analytics Specialist (m/f/d) – Hamburg 

 

WE DELIVER • WE DREAM • WE CARE • WE DARE

 

As the eCommerce Analytics Specialist, you will be the key driver of data insights and financial planning for Pandora’s Northern Europe eCommerce business. Your analyses will directly influence decision-making, optimize commercial performance, and enhance the omnichannel customer experience.

You will be responsible for daily performance reporting, revenue forecasting, and long- and short-term financial planning, ensuring accurate data-driven decision-making. You will collaborate closely with eCommerce Trading, Content, Marketing, and Finance teams, providing actionable insights that boost performance.

 

WE DELIVER – Let’s deliver together:

 

Performance Analysis & Reporting

  • Lead daily, weekly, and monthly reporting on eCommerce KPIs, including sales, conversion, marketing performance, and product trends
  • Build and maintain dashboards to empower teams with real-time, data-driven insights
  • Provide clear, concise, and actionable commercial insights to optimize performance and drive business growth.
  • Conduct post-mortem analyses of promotional activities to refine future strategies

 

Financial Planning & Forecasting

  • Own and manage long- and short-term financial planning, ensuring alignment with business objectives
  • Develop and maintain accurate revenue forecasts for different markets, ensuring daily precision
  • Continuously refine forecasting models to adapt to market trends and improve financial accuracy
  • Support Finance and leadership in aligning forecasts with broader business strategies

 

Customer & Journey Insights

  • Analyze site visitor behavior, journey flows, and customer segmentation to identify pain points and opportunities
  • Consolidate and analyze customer feedback from reviews, surveys, and call centers, identifying trends and driving solutions
  • Partner with Marketing and Sales teams to evaluate omnichannel customer behavior and store performance

 

Team Support & Development

  • Train and mentor team members on reporting and analytics, fostering a data-driven culture
  • Ensure insights are accessible, understandable, and actionable for all stakeholders

 

WE DREAM – This is what we dream of:

 

  • A data-driven problem solver with professional experience in eCommerce analytics, financial planning, and commercial performance analysis
  • Highly proficient in web analytics tools (Adobe Analytics or equivalent) and BI platforms (Power BI, Tableau, QlikView, or similar)
  • Strong background in financial planning, forecasting, and budget management within an eCommerce or digital environment
  • Deep understanding of key eCommerce drivers, including customer journey management, website personalization, online merchandising, and A/B testing
  • Ability to communicate complex insights in a clear, actionable manner to business stakeholders
  • Commercially focused, proactive, and results-oriented, thriving in a fast-paced, collaborative environment
  • Speak, write and understand English on a professional level
  • Great communication skills and a positive attitude with the ability to collaborate cross-functionally and maintain strong working relationships

 

WE CARE - what you can expect:

 

We truly care to offer you a great place to work! 

  • Internationally successful company with a flat hierarchy
  • A highly motivated team with a Can-Do-Attitude
  • A great discount on our jewelry
  • Personal and professional development through regular e-learning modules, trainings and workshops
  • Beautiful & modern office space in the Hamburg city center
  • Gym membership at Fitness First at a reduced Pandora-Corporate-Rate
  • Cooperation with corporate benefits & free access to a benefits portal for discounted tickets for sport, culture events and corporate deals
  • Monthly Sodexo vouchers
  • Company subsidised public transport ticket
  • Company pension scheme with an attractive employer contribution and insurance package
  • Flexible working time with opportunities for mobile working & Mobile Working Kit Allowance 

We love to celebrate special moments together that matter to us like your birthday, where you are given a special leave day, or with corporate events in the summertime & at Christmas.

 

We DARE - you to apply.

 

We are looking forward to welcoming you!

Apply now »