Specialist, Logistics (m/f/d)
There is a lot of logistical know-how behind every beautiful piece of jewelry. Welcome to Pandora EMEA Distribution Center GmbH, a company of the Pandora Group based in Hamburg-Moorfleet! Since 2011, our mission has been to bring beautiful things to people. Our distribution center is a pioneering logistics center with the highest sustainability standards that is fully geared towards efficient processes. From here we ship our goods quickly, safely and reliably to 69 countries in Europe, the Middle East and Africa. We are as diverse as our jewelry: about 240 employees with over 40 nationalities give special moments to countless customers every day. By supplying the Pandora stores but also through direct contact with end customers. Via the online shop, we delight them with individual products, such as engravings and stylish gift packaging.
For our distribution center in Hamburg-Moorfleet, we are looking for energetic people who will ensure that wishes come true throughout the EMEA region. Join us now as
Logistics Specialist (m/f/d)
Hamburg | Full-Time
Let’s DELIVER together:
In the role of Logistics Specialist, you will support the operational performance of our EMEA logistics network by ensuring accurate data management, reliable delivery reporting, and timely execution of carrier-related activities. The purpose of the role is to secure a smooth, cost-efficient, and customer-centric logistics flow by maintaining delivery promise data, monitoring carrier performance, coordinating change requests, and supporting continuous improvement across systems, processes, and reporting tools. You will:
- Ensure accurate and up-to-date maintenance of all logistics master data, including cut-off timings, delivery promises, and EasyPost/OMS configurations.
- Monitor delivery performance across carriers (EXP/STD/PUDO) and proactively identify delays, anomalies, or missing data events.
- Prepare and share LOD delay reports, rate audits, and delivery performance insights with internal stakeholders.
- Coordinate and communicate change requests (OMS & PFS) and ensure correct implementation together with Tech, Planning, and warehouse teams.
- Support weekly and monthly logistics reporting cycles, including LOD data preparation, sustainability metrics, cost calculations, and business review inputs.
- Analyse lost and damaged shipments, identify root causes, and support preventive actions with carriers and warehouse teams.
- Maintain and update logistics dashboards, Google Sheets, EasyPost datasets, Centiro promise engine data, and automated reporting tools.
- Validate shipping material usage, packaging data, and operational inputs to secure accuracy for downstream systems.
- Monitor volume commitments and alignment with carriers, escalating risks and deviations when required.
- Support development projects and continuous improvement initiatives, including cost-saving opportunities and process optimisation.
- Ensure correct communication and alignment with cross-functional partners (Customer Service, Tech, Planning, Finance, Warehouse Operations).
- Participate in regular meetings with carriers (e.g., EasyPost) and internal teams, ensuring timely follow-up on open actions.
- Maintain structured data documentation, version control, and audit-ready reporting files
What we DREAM of:
- Completed apprenticeship, degree, or practical training in Logistics, Supply Chain, Business Administration, or a related field.
- Ideally 1–3 years of experience in a logistics, supply chain, or operations support role.
- Very strong Excel skills (advanced formulas, pivot tables, lookups, data cleansing, automation). This is essential for the role.
- Strong experience in Power BI (dashboard creation, data modelling, DAX).
- High enthusiasm for working with data; someone who enjoys building reports, analysing patterns, and presenting insights.
- Experience with logistics or shipping systems (EasyPost, Centiro, OMS) is a plus.
- High attention to detail and accuracy when handling operational data and KPIs.
- Strong ability to structure information, document processes, and maintain reporting consistency.
- Comfortable working in an international, cross-functional, and solution-oriented environment.
- Strong communication skills and the ability to translate data into clear actions for stakeholders.
- Proactive mindset with a passion for continuous improvement and optimisation.
We CARE about you:
Join our dynamic and international environment and share our values with us: WE DREAM, WE CARE, WE DARE and WE DELIVER. Our corporate culture is characterized by mutual respect, tolerance, appreciation, and willingness to perform.
As part of our Pandora family, you are an integral part of our success. That’s why we offer you, a modern workplace, many opportunities for your personal and professional development, and attractive additional benefits – a package full of gems for you:
- Internationally successful company with a flat hierarchy
- A highly motivated team with a can-do attitude
- Employee discounts on Pandora products
- Free breakfast and lunch and free drinks
- Free monthly massage
- Cooperation with corporate benefits and free access to a benefits portal for discounted tickets for sport, culture events, and corporate deals
- Company subsidized public transport ticket
- Company pension scheme with an attractive employer contribution and insurance package
- Flexible working time with opportunities for mobile working and Mobile Working Kit Allowance
We DARE you to apply:
Do you want to make the world more beautiful? Then simply apply via our career portal.
More information? Find out everything about Pandora as an employer here.
It is important to us that everyone feels they belong with us, regardless of ethnic origin, gender, disability, religion, ideology, age, or sexual identity.
Pandora EMEA Distribution Center • Bredowstraße 34 • 22113 Hamburg • pandoragroup.com