Manager, eCommerce

There is a lot of logistical know-how behind every beautiful piece of jewelry. Welcome to Pandora EMEA Distribution Center GmbH, a company of the Pandora Group based in Hamburg-Moorfleet! Since 2011, our mission has been to bring beautiful things to people. Our distribution center is a pioneering logistics center with the highest sustainability standards that is fully geared towards efficient processes. From here we ship our goods quickly, safely and reliably to 69 countries in Europe, the Middle East and Africa. We are as diverse as our jewelry: about 265 employees with over 40 nationalities give special moments to countless customers every day. By supplying the Pandora stores but also through direct contact with end customers. Via the online shop, we delight them with individual products, such as engravings and stylish gift packaging. 

For our distribution center in Hamburg-Moorfleet, we are looking for energetic people who will ensure that wishes come true throughout the EMEA region. Join us now as

E-Commerce Manager

Hamburg | full-time

Let’s DELIVER together:

As our new E-Commerce Manager, you’ll play a key role in ensuring that every online order becomes a seamless and joyful experience for our customers across EMEA. From managing third-party logistics partners to driving operational excellence and supporting commercial initiatives, you’ll be at the heart of our digital fulfillment journey. If you thrive in a fast-paced, international environment and are passionate about turning data into action, this is your chance to make a real impact - right where beautiful things begin their journey.

• Daily collaboration with our DCs, including long-term capacity planning and performance optimization.
• Supporting commercial teams by driving operational improvements and fostering transparency across processes.
• Preparing and analyzing key performance indicators, and sharing insights with stakeholders to support data-driven decisions.
• Working closely with eCommerce sales teams across Europe to align logistics with market needs.
• Collaborating with demand planning to ensure accurate forecasting and optimal inventory levels at our eCom distribution centers.
• Ensuring inventory accuracy at DCs and executing internal control frameworks.
• Coordinating promotional activities and supporting key sales events such as Black Friday and Christmas in close partnership with our DCs.
• Leading initiatives to improve data transparency and analytics, contributing to our digital maturity journey.
• Partnering with local, regional, and global teams to identify and implement continuous improvements.
• Acting as the main point of contact for all topics related to our fulfillment service provider.

What we DREAM of:

• Degree in Supply Chain Management, Logistics, or a related field
• A strong background in warehouse / supply chain operations
• Proven ability to cultivate strong relationships with internal and external stakeholders, ensuring alignment, transparency, and smooth collaboration
• Excellent verbal and written communication skills, with the ability to engage effectively at all organizational levels
• Proficiency with ERP systems such as AX, SAP, or similar platforms is highly desirable
• Comfortable working in international, cross-functional environments with high cultural sensitivity
• Quick-thinking and proactive mindset, with a keen eye for identifying and implementing process improvements
• Knowledge of Lean & Six Sigma methodologies is a strong advantage
• Fluent in English (written and spoken); proficiency in German is a plus

We CARE about you:

Join our dynamic and international environment and share our values with us: 

WE DREAM, WE CARE, WE DARE and WE DELIVER. Our corporate culture is characterized by mutual respect, tolerance, appreciation, and willingness to perform.

As part of our Pandora family, you are an integral part of our success. That’s why we offer you a modern workplace, many opportunities for your personal and professional development, and attractive additional benefits – a package full of gems for you:

• Internationally successful company with a flat hierarchy
• A highly motivated team with a can-do attitude
• Employee discounts on Pandora products
• Free breakfast and lunch and free drinks
• Free monthly massage
• Cooperation with corporate benefits and free access to a benefits portal for discounted tickets for sport, culture events, and corporate deals
• Company subsidized public transport ticket
• Company pension scheme with an attractive employer contribution and insurance package
• Flexible working time with opportunities for mobile working and Mobile Working Kit Allowance

We love to celebrate special moments together that matter to us, such as your birthday, when you get a day of special leave, or with company events in the summer and at Christmas.