Divisional Sales Manager, Singapore

Are you a strategic and detail-oriented professional with a passion for Retail Sales? Do you thrive in a fast-paced, collaborative environment where you can drive commercial success? If so, this could be your next career move!

About the role

As a Divisional Sales Manager for Singapore, you will be a part of the Asia Sales & Operations team. You are responsible for the overall sales performance of the Singapore market Owned & Operated (O&O) locations. As a DSM, you are driving the market priorities/focus areas in consultation with the Sales Director, managing the store network and store as well as building and leading high-performing teams.

This is a unique opportunity to shape the operational foundation of a high-performing sales organization within a global, matrixed company.

You will foster an inclusive, engaging, and high-performing culture, embedding Pandora’s core values—Dream, Dare, Care, and Deliver—in everything we do.

What you will do

As the DSM for Singapore, your key responsibilities will include:

• Full O&O Retail Accountability in Singapore, setting regional goals and sales targets
• Commercial accountability for achieving company targets, including the development and the management of our retail distribution channel
• Collaborate with Sales Ops, E-commerce, Marketing, Merchandizing, Property Management to ensure we approach all distribution channels holistically to drive growth in Singapore
• Focus on growth initiatives, including product, brand, market, marketing, and visual merchandising through competitive insights
• Work with the Sales Organization leadership team to develop best practices across Sales Operations and Sales Training in the Asia Cluster
• Inspire, motivate and develop staff to maintain a high-performance culture and promote a great place to work
• Oversee the preparation of strategic plans and bring a local vision on marketing, property, e-commerce, merchandising, and HR
• Prepare budgets, required reports and forecasts and present them to the cluster and global executives
• Shaping the direction to increase the performance of relevant sales channels and communicating this clearly to the division to ensure alignment and buy-in
• Having a strong presence in the field to make sure expectations are met across areas such as team & talent management, inventory, brand standards, operational standards and excellence in service, ensuring world-class customer experience
• Building strong relationships within the sales network to seek out best practices to drive the divisional business and ensure strong cross functional relationships with cluster departments, communicating relevant business information and aligning on delivering on divisional plans for marketing, HR, VM, product, initiatives, etc.
• Reporting relevant information to the Sales Director in a timely manner, including underlying drivers of performance and trends for decision making
• Supporting the Sales Director by co-creating and executing strategic initiatives, including but not limited to new store openings, acquisitions and other commercial activities

What we’re looking for

We are seeking a collaborative, detail-oriented, and adaptable DSM who thrives in dynamic environments and consistently delivers. You are a skilled communicator and problem-solver who can build strong relationships across a global organization.

Your profile

• You hold a Bachelor’s or Master’s degree in Economics, Business Administration, Marketing or similar 
• You ideally have 7+ years of professional experience in retail industry; you have managed divisions or regions of stores
• Proven success achieved in a full P&L leading role, in a global retail environment (international vision)
• Extensive experience of working with an international brand in a collaborative matrix organization
• You can identify areas of opportunities through revenue growth and cost efficiencies, and elevate this into an overall Divisional Strategy in consultation with the Sales Director
• You have a strong analytical and strategic mind-set combined with excellent communication skills
• You take ownership for the results in your division, and you set and monitor financials, resources and outcome. Moreover, you identify commercial, operational and people risks and plan actions for mitigation strategies
• You are passionate about customer experience, and you drive all its elements consistently
• Collaborative, approachable, and team-oriented mindset.
• Excellent communication skills for managing diverse stakeholders.
• Hands-on, solution-oriented, and adaptable to fast-paced environments.
• Strong organizational skills with the ability to prioritize and meet deadlines.

Why join Pandora in Asia?

At Pandora, we’re committed to creating a workplace where people feel supported, trusted, and inspired to grow. Since 2021, we’ve expanded our global workforce by 40% while reducing attrition by 25% - progress made possible by inclusive leadership, strong internal mobility, and a culture that values care, courage, and connection.

We offer a thoughtfully curated suite of benefits to support your wellbeing, growth, and lead the life you love. These include performance-based rewards and access to global leadership development programs. Our culture embraces creativity and individuality and supports internal mobility. 

As part of a company committed to sustainability, diversity, and craftsmanship, you’ll have the platform to lead with purpose and shape the future of a globally recognized brand.

Did we get your attention?

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.

The icing on the cake

This role offers an opportunity in Singapore, a world-class city known for its innovation, sustainability efforts, and multicultural society - making it the ideal location for Pandora’s regional team.

About Pandora

Pandora is the world's largest jewelry brand, specializing in the design, crafting and marketing of accessible luxury jewelry made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewelry. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewelry using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.