Vice President, Global Operations and Planning Technology

City: Copenhagen V

Country/Region: DK

Application Deadline: N/A

Vice President, Global Operations and Planning Technology

Do you want to be a part of the world’s biggest jewelry manufacturer while putting your experience in managing Supply Chain Technologies to use? Are you looking for an opportunity to be a leading figure in a Digital transformation of our current planning, logistics and ERP technology landscape? Are you excited about international team leadership, technology and driving business outcomes?

If yes, then we have an exciting opportunity for you! We are looking for our next Vice President, Global Operations and Planning Technology to oversee the end-to-end responsibility of the solutions supporting Pandora’s supply chain planning and execution. You will be leading ambitious and complex multi-year programmes across Planning and Logistics, while also being a key player for unlocking the value of our next generation ERP SAP S/4HANA. This is a senior leadership role where you can expect to be the catalyst that will lead teams and work with a wide variety of stakeholders deliver technology to realize the ambitions of the Phoenix strategy.

Pandora’s Transformation of our Digital Backbone

During the last 3 years, Pandora has built an organization and structures to enable the initiation of a series of major transformational programmes across our digital backbone and value chain. Within planning and distribution/logistics, a number of programmes have been established to improve product availability for end-consumers whilst simultaneously driving down inventory and improving supply chain cost as % of revenue. These programmes exist as part of a larger transformation agenda together with our global S/4 Hana programme and a Manufacturing Execution system programme.

You will be fully accountable for delivering the rollout of Pandora’s new global WMS/TMS ecosystem, as well as a planning programme implementing o9 across merchandising, supply chain and manufacturing planning. You will also be pivotal in ensuring the wider success of the business transformation of our entire supply chain by contributing actively to S/4 Hana programme and as a member of the Extended Digital & Technology Leadership team.

Your role as a VP, Global Operations and Planning Technology

In this role, you will be accountable for ensuring that product lines and programmes are organized within the supply chain space, and that they are capable of delivering against the Phoenix growth strategy and customer needs. The role has budget and operational accountability for the corresponding technology stack utilized for planning and Logistics/Distribution. You will collaborate closely with senior business owners across merchandising and operations to jointly craft plans and enable the organization to realize strategic business objectives. You will be leading an international team of 35+ tech professionals across disciplines of architecture, engineering and product sitting in our tech hubs in Copenhagen, Warsaw and Bangkok.

Your responsibilities include

Lead, define and execute Supply Chain technology strategy in collaboration with business owners from Merchandising, Operations and Crafting & Supply
Deliver transformation programmes and initiatives across Supply Chain, Operations, Merchandising and manufacturing
Ensure clear architectural runway is established within the domain in accordance with enterprise architecture direction and engineering standards. Manage tech debt.
Ensure high operational stability and security standards for solutions live in production. Actively work to decrease # of incidents and improve resolution time.
Build, lead and mentor a growing world class technology team who delivers innovative products at pace.
Own and manage overall domain staff, run and investment budgets. Manage partnerships with strategic vendors and partners
Lead the Order-to-Cash stream on our business transformation Programme Compass, implementation of SAP S/4 and global rollout

What is needed to succeed

10+ years of experience working within Planning, Merchandising, Supply Chain, Operations, Logistics, Manufacturing and/or related Technology fields.
6+ years of leadership in people management roles at senior level
Experience with large and complex transformation programmes and technology implementation. Experience and proven track record in multiple disciplines of technology, i.e. product mgmt., engineering/architecture and delivery methodologies.
A strong people leader coupled with strong stakeholder management. Able to navigate complex changes and build followship at all levels with experience leading global organizations through change.
Strong value chain understanding and mindset with ability to collaborate cross-functionally and cross-culturally. A holistic thinker putting Pandora first.
Results oriented and focus on implementation and “make it happen”
Humble and likeable character, always working with personal integrity and high degree of transparency.

Our Pandora Values

We dream, are visionary and go beyond the obvious. 

We dare to pursue bold ambitions with courage and speed. 

We care deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow, and 

We deliver on our promises to colleagues, customers, partners and stakeholders.

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Did we get your attention

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.

Icing on the cake

You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora

Established in 1982, Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora’s products are available in more than 100 countries on six continents through more than 6,500 points of sale, including around 2,500 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand, using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 28.1 billion in 2023. 

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.